Raven C. Email & Phone Number

Metro Manila, Philippines

United States

• Develop and Implement Recruitment Strategies: Design and execute effective recruitment plans that align with the startup's goals and culture.
• Manage the Hiring Process: Oversee the entire hiring process from job posting to onboarding, ensuring a smooth experience for candidates and hiring managers.
• Sourcing Candidates: Utilize various channels to identify and attract potential candidates, including job boards, social media, and networking events.
• Screen and Evaluate Candidates: Conduct initial screenings, interviews, and assessments to evaluate candidates' qualifications and fit for the organization.
• Maintain Recruitment Metrics: Track key performance indicators such as time-to-fill and cost-perhire to assess the effectiveness of recruitment efforts.
• Build Relationships: Establish and maintain strong relationships with hiring managers to understand their needs and provide guidance on best hiring practices.

Maryland, United States

• Making cold calls or reaching out to prospects.
• Maintaining a database of contact information.
• Handling complaints and negotiations.
• Negotiating with clients, solving any problems and making sure deadlines are met
• Making ‘pitches’ to win new business
• Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.

Maryland, United States

• Routine tasks are likely to include:
• Meeting with other executives to discuss clients’ project goals, progress and outcomes
• Compiling and analyzing data to find trends.
• Developing sales strategies and setting quotas.
• Staying current on company offerings and industry trends.
• Working with account planners to devise a campaign that meets the client’s brief and budget

Irvine, California, United States

• Source and recruit candidates by using databases, social media etc
• Screen candidates resumes and job applications
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
• Send qualified and prescreened applicants to Director of Operations for the next step of the hiring process.

Toronto, Ontario, Canada

• Building a list of leads
• Qualify prospects an initiate engagement via telephone
• Learn to manage complex enterprise sales throughout the sales cycle;
• Efficient management of the sales pipeline using Salez Engine processes;
• Meet personal targets and work towards Salez Engine sales goals and profitability;
• Provide general administrative support to the sales team. Organizing documents, and rearrange schedules as needed.

Toronto, Ontario, Canada

• Locate and screen potential clients be it sellers or buyers
• Take inbound and outbound calls via Dialpad, Salesforce CRM & Ring Central to determine the overall interest of prospective clients and eliminate clients who aren’t interested.
• Answer any questions the client might have and handling possible complaints.
• Manage, nurture and convert inbound leads into sales opportunities;
• Identify strong potential prospects using initiative and creativity, to generate outbound lead opportunities.
• Assess and analyze a prospects current process and requirements;

Beverly Hills, California, United States

• Taking inbound and outbound calls via Calltools.
• Schedule appointments by submitting customer details on Podio.
• Locating real estate property value through Zillow & Redfin.
• Qualifying prospects & initiating engagement via telephone
• Track all results and create a clear reporting system
• Adding documentation & disposition on every call.

Taguig, National Capital Region, Philippines

• Senior Process Consultants serve as the primary point of contact for EDF Energy & their clients during the course of an engagementSenior Process Associate Responsibilities are:
• Taking inbound and outbound calls
• Handling Customers follow-up inquiries & complaints via Email.
• Complaints and Escalation Handling
• Setting up an appointment for new clients.
• Collecting dues on accounts through credit or debit payment

Philippines

• Collections Specialists main tasks are as follows:
• Demonstrates ownership of every interaction to achieve successful first time resolution on all contacts
• Collecting overdue balance on customer's account via credit/debit card payment or check.
• Offering Downgrade strategies to keep customers.
• Explaining when the subscription started and calculating prorated charges.
• Explaining different line of items included on customers billing.

Quezon City, National Capital Region, Philippines

• Acquiring customers details for account creation.
• Signing up customers for discounted plans
• Explaining the coverage of the plan chosen by the customer.
• Providing step by step directions on how to sign up on the website to take advantage of mobile apps.
• Getting customer's agreement to sign up for regular price subscription once discounted plan expires.
• Adding documentation & disposition on every call.

• Offering downgrade strategies & discounted plans to keep customers.
• Calculating charges and explaining items on customer's bills.
• Providing concessionaire refund & discounts if necessary.
• Signing up customers to auto-renewal plans
• Processing of customer's payment via credit/debit card or checks.
• Cancel customer's subscription once they disagree to continue the service.

Philippines

• Drives sales for Amazon through engagement of customers, suggestive selling, and sharing product knowledge. Greets and receives customers in a welcoming manner. Responds to seller's questions. Directs sellers by.
• Establish & maintain productive working relationships with current sellers.
• Provides prompt and efficient service to Amazon Sellers through phone & email
• Works with multiple technology applications to resolve Seller contacts
• Optimizing listing issues such as stranded, blacklisted, gated & hazmat
• Processing of return and refund claims for damaged, lost items sent back on the FBA warehouse.

National Capital Region, Philippines

• Conduct sourcing activities in order to fill open positions
• Coordinating with Hiring Managers to identify staffing needs.
• Sourcing potential candidates through applicant & employee referral programs.
• Finding potential candidates through social platforms and professional networks.
• Organize and attend job fairs and recruitment events

National Capital Region, Philippines

• Social media account handler
• Stay Up-to-Date with Industry Trends
• Lead employer branding initiatives
• Creating SWOT Analysis

Metro Manila, National Capital Region, Philippines

• Plan interview and selection procedures, including screening calls, assessments and in-person interviews
• Assess candidate information, including resumes and contact details, using our Applicant Tracking System
• Conducting initial interviews of the applicants to assess their proficiency
• Calling applicants to schedule their onsite schedule application.
• Assist with Hiring Process
• Working knowledge of MS Office Applications (Word, Excel, PowerPoint, etc.) and Internet browsing

Bachelor Of Science In Business Administration, Major In Marketing Management

Activities and Societies: • Secretary of DAMLAY, a Filipino Organization for Marketing Department SY 2014 - 2015 • Member of the Junior.

Elementary & High School, Consistent Achiever