Craig Wildfeuer

Craig Wildfeuer Email and Phone Number

Director of IT at Talon Management Services @ Lehigh Valley Restaurant Brands
Craig Wildfeuer's Location
Allentown, Pennsylvania, United States, United States
About Craig Wildfeuer

To obtain a challenging and rewarding position in the field of information technology with the opportunity for professional growth and advancement. I will be moving to the Reading/Allentown PA area and will be looking for opportunities in that area and the surrounding communities.Specialties: active directory, adobe acrobat, apple, avaya, broadband, cabling, computer associates packages, customer relations, dhcp, diagnosis, dns, e - commerce, eudora, ftp, graphical user interface, help desk support, ibm, internet explorer, macintosh, microsoft exchange 2003, microsoft windows xp, phone systems, rumba, sales, servers, smtp, supervisory skills, tcp/ip, technical support, telephone skills, troubleshooting, vista, voip, MS Office

Craig Wildfeuer's Current Company Details
Lehigh Valley Restaurant Brands

Lehigh Valley Restaurant Brands

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Director of IT at Talon Management Services
Craig Wildfeuer Work Experience Details
  • Lehigh Valley Restaurant Brands
    Director Of Information Technology
    Lehigh Valley Restaurant Brands Jul 2024 - Present
    Allentown, Pennsylvania, United States
  • Talon Management Services Llc
    Senior Information Technology Manager
    Talon Management Services Llc Sep 2021 - Jul 2024
    Allentown, Pennsylvania, United States
    Providing IT service for Red Robin and WingStops in Eastern PA
  • Red Robin - Lehigh Valley Restaurant Group
    It Manager
    Red Robin - Lehigh Valley Restaurant Group Jan 2018 - Sep 2021
    Allentown, Pennsylvania, United States
  • Lehigh Valley Restaurant Group
    Mis Supervisor
    Lehigh Valley Restaurant Group Oct 2015 - Jan 2018
    Allentown, Pennsylvania Area
    I manage the team providing support to all of our restaurants and offices to resolve technical problems and ensure that our computers and POS hardware and systems are operating properly at each location. Administering and managing an internal Windows 2012 Server environment, including Exchange 2016, MSSQL Server 2014 and Hyper-V. I also manage and support NCR Aloha based Point of Sale systems, as well as Ziosk Table Top Media devices, QSR Kitchen Display Systems and Paytronix Payment solutions.
  • Lehigh Valley Restaurant Group
    Help Desk Administrator
    Lehigh Valley Restaurant Group Sep 2014 - Oct 2015
    Providing support to all of our restaurants and offices to resolve technical problems and ensure that our computers and POS hardware and systems are operating properly at each location.
  • Randstad
    Help Desk Consultant
    Randstad Jul 2014 - Sep 2014
    Providing support to all of our restaurants and offices to resolve technical problems and ensure that our computers and POS hardware and systems are operating properly at each location.
  • Intralinks
    Technical Support Analyst
    Intralinks Oct 2011 - Jul 2014
    New York, Ny
    Providing support for Intralinks complete line of Software.
  • Bed Bath & Beyond
    Technical Support Analyst
    Bed Bath & Beyond Jun 2011 - Sep 2011
    Farmingdale, Ny
    Desktop support for over 450 users in a mixed Windows XP, Windows 7, Mac OSX environment.
  • Best Bargain Books
    Network Administrator
    Best Bargain Books Mar 2010 - Sep 2011
    To ensure that the Information Technology services operate efficiently in alignment with the strategic and business objectives of the organization. I work closely with management to identify, recommend, develop, and support cost effective technology solutions. I am responsible for all aspects of day-to-day IT operations and will be responsible to plan for the future company growth.
  • North Shore Lij Health Systems
    Help Desk Support
    North Shore Lij Health Systems Jan 2010 - Mar 2010
    Active Directory Administration, Exchange 2007 Account Creation, support of Microsoft Office 2003 and 2007, Windows XP Pro, Windows Vista, Windows 7, Mac OSX (10.3 to 10.56), Adobe Acrobat; Used CA Service Desk 11 for Ticket creation. Supported multiple health care apps for over 50,000 users. Supported Blackberry devices as well as Blackberry Enterprise administration.
  • Lloyd Staffing
    Help Desk Analyst
    Lloyd Staffing Oct 2009 - Jan 2010
  • Tonsa Automotive
    Senior Desktop Support Engineer
    Tonsa Automotive Sep 2008 - Mar 2009
    Administration of IBM AS400 server environment using BosaNOVA TCP/IP front-end, as well as,IBM iSeries emulation. Administration of Avaya IP Office 500 Digital phone system. Internet auto parts sales and administration of the eCommerce websites using Sohpio Control Panel and SmarterCMS Control Panel. Onsite and remote support of Windows, MS Office, Adobe Acrobat, Snap-On EPC parts look up software, IBM Emulation software, and Avaya phone system components. Manage networks of 45 users between NY and NJ Tonsa locations. In Office Networks
  • In Office Networks
    Systems Administrator
    In Office Networks Jun 2007 - Sep 2008
    Troubleshooting and repair of Windows based computers and servers. Configuration and administration of Windows 2003 Server, using Active Directory, as well as Exchange 2003 and 2007. Administration of Microsoft Exchange 2003. Running cables for data and voice networks for small to medium businesses. Certified with all of GFi's Software. On-site, phone, and remote support of Windows, MS Office, Adobe Acrobat, MS Exchange 2003 and 2007, and Blackberry Enterprise software.
  • Hbo
    Tech Ops Analyst
    Hbo Dec 2007 - Apr 2008
    Troubleshooting of HBO Broadband ApplicationSolving affiliate issues with authorization on HBO equipment
  • Cablevision
    Lead Technical Support Representative Level Iii
    Cablevision Jan 2005 - Jun 2007
    Troubleshooting and repair of Internet and network based problems on PC and Mac OperatingSystems. Troubleshooting and configuration of Internet Web Browsers such as IE 4-6, Netscape 4-8, Mozilla Firefox, and Apple Safari for Internet access. Troubleshooting various Voice Over IP related issues, including Local Number Portability, initial provisioning of subscribers VoIP service, as well as, Quality of Service issues. Assisting in the day-to-day management of a team of Technical Support Representatives. Assisted Level 1 and 2 technicians with supervisor escalations and questions about the Optimum Online and Optimum Voice product lines. Part of the TSG Management team that won the 2006 Help Desk International Award.
  • Cablevision
    Lead Tech Support Rep, Lvl 3
    Cablevision Jul 2004 - Jun 2007
    Troubleshooting and repair of Internet and network based problems on PC and Mac OperatingSystems. Troubleshooting and configuration of Internet Web Browsers such as IE 4-6, Netscape 4-8, Mozilla Firefox, and Apple Safari for Internet access. Troubleshooting various Voice Over IP related issues, including Local Number Portability, initial provisioning of subscribers VoIP service, as well as, Quality of Service issues. Assisting in the day-to-day management of a team of Technical Support Representatives. Assisted Level 1 and 2 technicians with supervisor escalations and questions about the Optimum Online and Optimum Voice product lines. Part of the TSG Management team that won the 2006 Help Desk International Award.

Craig Wildfeuer Skills

Technical Support Troubleshooting Active Directory Dns Tcp/ip Servers Networking Windows Xp Windows Server Dhcp Computer Hardware Help Desk Support Customer Service Voip Citrix Laptops Microsoft Exchange Blackberry Enterprise Server Windows It Operations Network Administration Microsoft Office Os X Windows Vista Ftp Windows Xp Pro Software Installation Vpn Cabling Broadband Avaya Cisco Technologies Smtp Routers Internet Protocol Suite Internet Explorer

Craig Wildfeuer Education Details

  • Long Beach High School
    Long Beach High School
    Hs

Frequently Asked Questions about Craig Wildfeuer

What company does Craig Wildfeuer work for?

Craig Wildfeuer works for Lehigh Valley Restaurant Brands

What is Craig Wildfeuer's role at the current company?

Craig Wildfeuer's current role is Director of IT at Talon Management Services.

What is Craig Wildfeuer's email address?

Craig Wildfeuer's email address is al****@****ape.com

What is Craig Wildfeuer's direct phone number?

Craig Wildfeuer's direct phone number is +163189*****

What schools did Craig Wildfeuer attend?

Craig Wildfeuer attended Long Beach High School.

What are some of Craig Wildfeuer's interests?

Craig Wildfeuer has interest in Cars, Martial Arts, Health, Children, Cooking, Education, Environment, Science And Technology, Biking, Human Rights.

What skills is Craig Wildfeuer known for?

Craig Wildfeuer has skills like Technical Support, Troubleshooting, Active Directory, Dns, Tcp/ip, Servers, Networking, Windows Xp, Windows Server, Dhcp, Computer Hardware, Help Desk Support.

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