Raven I. Serna Email & Phone Number

Greater Pittsburgh Region

Remote

• Analyze customers financial performance to spot errors, trends, and areas for improvement to inform business decisions.
• Present findings to finance and operations team and suggests strategy for improvement to reach financial goals
• Identify customers where realized margin exceeds or falls short of expectation
• Issue margin-correcting revenue adjustments as necessary
• Work with suppliers to correct erroneous bills & ensure agreements are honored

Greater Chicago Area

Full-time parent overseeing and progressing the growth and development of a small infant while managing all household and family affairs. This position includes working overtime (168 hours per week) and is non-profit. Requirements include being highly organized, multitasking, prioritizing, superb time management skills, and an impeccable ability to use.

• Performed market research and quantitative Data analysis to set pricing for highly volatile commodities in the grocery industry including packaging for CPGs in the Dairy category.
• Collect and analyze sales data and Performed Data Modeling and monthly reports from members/customers to track and manage CPG inventory and to analyze the impacts of price fluctuations per demographic.
• Closely monitor commodity pricing against daily market value and category performance markers to recommend action plans to the Purchasing Manager resulting in improved business objectives worth over $250,000 per quarter.
• Collaborate with the Buying Manager to negotiate pricing with vendors.

• Reviewed item specs and pricing ensuring that items are priced with appropriate margin and suggesting mark-ups or promotions to the Pricing Manager meeting sales goals of $850,000 per quarter for the given categories.
• Maintain, update, and post pricing records for over 80 retailers/wholesalers and 170 suppliers via SA Vistex.
• Collaborate with Master Data, Category, and Sourcing departments via Salesforce to ensure all pricing records are correct.
• Train necessary departments on utilizing newly developed SAP transaction codes.

• Assist in a packaging transition project via collecting and analyzing inventory data from suppliers.
• Build data models to discover possible outcomes of product circulation and to determine the most efficient process of transitioning products.
• Update and monitor warehouse inbound reports via Web Synapse.
• Facilitate the conduction of supplier transportation surveys with the logistics manager to identify areas of improvement.

• Reconcile both business and personal accounts
• Record cash receipts
• Maintain proper controls for accuracy in account filing system
• Maintain a chart of accounts and invoice clients.
• Provide clerical and administrative support to management as requested.
• Maintain client files in CRM database via InfusionSoft

Bachelor’S Degree, Economics

Activities and Societies: Omicron Delta EpsilonGraduated with a Bachelors in Economics. Completed courses in business oriented.

Study Abroad Exchange Program, French Studies

Participated in intensive French language courses including Business French for Professionals, French-­English Translation​, French.