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Raven Smith Email & Phone Number

Customer Success Consultant at The Weather Channel
Location: Nashville Metropolitan Area, United States, United States 7 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success Consultant
Location
Nashville Metropolitan Area, United States, United States
Company size

Who is Raven Smith? Overview

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Quick answer

Raven Smith is listed as Customer Success Consultant at The Weather Channel, a company with 58 employees, based in Nashville Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Raven Smith.

Raven Smith previously worked as Customer Success at Credly and Senior Associate at Lyft. Raven Smith holds Bachelor'S Degree, Psychology from Tennessee State University.

Company email context

Email format at The Weather Channel

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The Weather Channel

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Profile bio

About Raven Smith

Experienced Operations Specialist with a demonstrated history in Project Management, Data Analysis, Communications, Organization, Customer Success and Problem Solving. Skilled in Microsoft Word, Microsoft Excel, Outlook, and PowerPoint. Extensive leadership qualities with a Bachelor's degree focused in Psychology from Tennessee State University.

Current workplace

Raven Smith's current company

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The Weather Channel
The Weather Channel
Customer Success Consultant
Atlanta, GA, US
Website
Employees
58
AeroLeads page
7 roles · 10 years

Raven Smith work experience

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Customer Success

Current

Responding to day-to-day support request from customers and users. Onboarding new clients. Managing account escalations as needed. Maintaining support documentation. Identifying and reporting software or service issues. Assisting in ensuring customer retention. Advocating on behalf of users for product development. Walking users through earning their.

Sep 2021 - Present

Senior Associate

Greater Nashville Area, TN

Resolving high-priority escalations from clients through various avenues. Working with drivers to provide resources after experiencing various traumas. Conducting audits on current safety business practices. Identifying potential safety concerns and facilitating ways to improve them by enforcing new safety protocols. Managing training and onboarding for.

Dec 2019 - Sep 2021

Sales Operation Specialist 2

Maintains current information on Comcast products, services, equipment, and marketing promotions.- Conducts clerical research which requires an understanding of departmental programs, police, and procedures.- Researches, processes, and manages customer escalations.- Responds to and resolves basic account calls and/or escalates non-technical issues for all.

Aug 2017 - Dec 2019

Critical Response Agent

Greater Nashville Area, TN

Created an exceptional and personalized service experience for Lyft users. Provided friendly timely support to Lyft Drivers and passengers via phone and email. Made recommendation based on feature request and bugs reported by users. Set the right expectations with customers for an excellent customer service experience

2016 - 2017 ~1 yr

Sales Consultant/Account Manager

At&T

Account Manager

Apr 2015 - Apr 2016

Assistant Manager

Feb 2013 - Apr 2015
Team & coworkers

Colleagues at The Weather Channel

Other employees you can reach at credly.com. View company contacts for 58 employees →

1 education record

Raven Smith education

FAQ

Frequently asked questions about Raven Smith

Quick answers generated from the profile data available on this page.

What company does Raven Smith work for?

Raven Smith works for The Weather Channel.

What is Raven Smith's role at The Weather Channel?

Raven Smith is listed as Customer Success Consultant at The Weather Channel.

Where is Raven Smith based?

Raven Smith is based in Nashville Metropolitan Area, United States, United States while working with The Weather Channel.

What companies has Raven Smith worked for?

Raven Smith has worked for The Weather Channel, Credly, Lyft, Comcast, and At&T.

Who are Raven Smith's colleagues at The Weather Channel?

Raven Smith's colleagues at The Weather Channel include Corey Herkender, Deepa Habib, Lezley Lenz, Dan Shukri, and Christopher Pimpleton.

How can I contact Raven Smith?

You can use AeroLeads to view verified contact signals for Raven Smith at The Weather Channel, including work email, phone, and LinkedIn data when available.

What schools did Raven Smith attend?

Raven Smith holds Bachelor'S Degree, Psychology from Tennessee State University.

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