Ravi Babu Dammu Email and Phone Number

● Provide responsive, comprehensive pre and post sales technical support to customers on selection, configuration, applications, software’s, licensing, measurements and product operation via,phone,e-mail,web,portal,remotecontrol.● Develop an understanding of the customer’s problem, efficiently resolve the technical issue and recommend ways to enhance customer’s experience, success and satisfaction.● Be involved with requirement analysis, problem resolution, product selection and… Show more ● Provide responsive, comprehensive pre and post sales technical support to customers on selection, configuration, applications, software’s, licensing, measurements and product operation via,phone,e-mail,web,portal,remotecontrol.● Develop an understanding of the customer’s problem, efficiently resolve the technical issue and recommend ways to enhance customer’s experience, success and satisfaction.● Be involved with requirement analysis, problem resolution, product selection and recommend services.● Refer hardware, software and services sales opportunities to the right Sales teams.● Engage with appropriate field and factory resources where necessary. Show less

supporting configurations to sales team Inventory managementsourcingsupplier engagement

• Responsible for handling the technical and operational issues of equipment’s.• Providing Repair support to the customers on demand.• Provide technical support to customers and about the feature of different products.• To train operators working of the instruments and to connect the end customer to OEM for further support.• Team handling to maintain good service and achieve targets in time.• To guide sales person about the features and options available in a particular… Show more • Responsible for handling the technical and operational issues of equipment’s.• Providing Repair support to the customers on demand.• Provide technical support to customers and about the feature of different products.• To train operators working of the instruments and to connect the end customer to OEM for further support.• Team handling to maintain good service and achieve targets in time.• To guide sales person about the features and options available in a particular device.• Providing demos and pre sales support of equipment to customer.• On a failure of equipment in field, taking required action and get it replaced or repaired with less possible timeline.• Installation of options and licenses to the devices according to customer requirements.• Periodically maintenance and calibration of all equipment.• Providing pre sales and post sales support of the products to customers.• Responsible for managing all aspects of the lab including test equipment, repairs, calibrations, benches, racks, probe stations, test fixtures. Generated plan for lab expansion including equipment and required RF accessories.• Validated test equipment and work stations (Keysight, Tektronix, Rohde & Schwarz), included calibrations.• Debugged customer boards for RF failures and helped on testing of boards & results.• supported to customers on application support by communicating with OEMS(Keysight. Tektronix Rohde & Schwarz) Show less

KU-Band Channel amplifier is which is designed for Data transmission in SPACE for GSAT-11.• Involved in Testing & Troubleshooting of CAMP unit.• Involved in the preparation of test plans and finalisation of various validation criteria.• Documentation of Acceptance Test Plans.• Involved with automation team to make customer requirements• Carry out testing as per test plans, hold reviews of test plans and test results. Executed the project and carried out 25 unit’s… Show more KU-Band Channel amplifier is which is designed for Data transmission in SPACE for GSAT-11.• Involved in Testing & Troubleshooting of CAMP unit.• Involved in the preparation of test plans and finalisation of various validation criteria.• Documentation of Acceptance Test Plans.• Involved with automation team to make customer requirements• Carry out testing as per test plans, hold reviews of test plans and test results. Executed the project and carried out 25 unit’s production. Performed Environmental tests including, Thermo vac, EMI/EMC as a part of Qualification and Acceptance tests plan. Show less

worked on LTE technology as a RF lab support engineerworked on different devices for connection establashment and calibartion & configurations of (UES) and EnodeB and RF measuring equipments.well versed with QXDM QPST and JTAG Strong familiarity with Hardware bring up, fault findings, debug, components knowledge  Strong customer support experience, able to work effectively under pressure.

worked as customer support engineer. Good knowledge of RF measurement equipment's like spectrum analyzer, signal generator, network analyzer. closely worked with customers to reach required testing's for their requirments

worked as hardware testing and design engineer. good knowledge on PLL and synthesizers and hardware trouble shooting.& schematics with orcad capture