I am committed in finding innovative solutions to a variety of IT problems, such as security, database management and technical troubleshooting. Extremely motivated to constantly develop my skills and grow professionally. Having Good Experience with Microsoft O365 , Azure AD, Exchange admin center.Having Experience setting up all Microsoft applications like SharePoint, outlook, teams, word, excel,OneDrive ,Adobe Acrobat.Creating users in NetShare and giving access to all the files through IT.Having Experience in Import Export PST files in Azure. Creating guest users and giving access to home drives and file shares, creating security groups.Experience with CITRIX and server Management.Provided technical support for hardware, software, networks and web applications.Experience on Administration of email and network accounts, Creating security groups.Fully supports a wide range of IT products such as MS office suite software, personal productivity software, and network access and system utilities.Set up user accounts in Active Directory and Exchange for new local users.Adding Network printers, drivers and troubleshooting them, Print Management, FTP setup and setting up firewall.First level support - answer and manage incoming calls and e-mails, create and manage tickets from end users.Advanced troubleshooting of networks, server, and applications Operation and other maintenance of networks and servers, FTP, Print setup.Installation and configuration of DNS, Network, Windows 10, End-user administration.Microsoft Azure, Exchange and O365 and Import and Export of PST Files.Installation and configuration of MS Exchange 2016, Hardware administration – receive, setup and manage hardware (laptops, printers, etc.).Administration and support of the existing backup environment, provide support for Internet/Intranet and remote access VPN services, Provide end user equipment and software access. Hyper V, Virtualization in Single and Clustered environments.Experience with 1. - 2. Level Desktop support & Computer Management.