Worked in Private Banking and Wealth Management,whereby dealt i dealt with high networth customers• Answered enquiries and resolved problems or discrepancies concerning customers.• Processed cash and cheque transactions• Obtained and processed information required for the provision of services• Sold travellers' cheques, foreign currency, opened accounts and savings plans • Balanced daily transactions, sorted and filed deposit slips and cheques• Prepared customer statements and other correspondence for mailing• Rented safety deposit boxes, opened and closed savings, checking and other accounts.• Verified and balanced automatic teller machine transactions and ledger entries

• Provided prompt responses to client or senior management requests and enquiries• Maintained accounts within limits of authorization by monitoring their financial status• Processed loan and mortgage applications and payments• Processed retirement savings plan applications, term deposits, drafts and money orders• Calculated service charges and interest payments • Notified customers regarding account discrepancies and captured bank cards• Exercised sound judgment and financial analysis • Granted loans within authorized limits, provided recommendations