Ravi Joshi Email and Phone Number
With a passion for understanding customer needs and providing top-notch service from a young age(8), I embarked on a journey that led me to spend quality years as an automotive service advisor in India and the UAE. Along the way, I acquired valuable credentials including a Lean Six Sigma Green Belt, a degree in Automobile Engineering, and achieved expertise as a automotive maintenance guide.
Ceramic My Car
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Co-Founder And CeoCeramic My Car Mar 2024 - PresentDubai, United Arab Emirates- As CEO and Co-Founder of "Ceramic My Car," leading the company's strategic direction, overseeing all operations from product development to sales.- Fostering innovation, building a strong team, and cultivating partnerships for growth.- "Ceramic My Car" aims to revolutionize the automotive care industry with cutting-edge automotive protection solutions. -
Service & Technical AdvisorTakumi Motoren Jun 2023 - Mar 2024United Arab Emirates-Dedicated to delivering exceptional customer experiences, adept at warmly greeting and addressing customer concerns with empathy.-Skilled in vehicle assessments, providing accurate service estimates, and coordinating efficient service appointments.-Possesses extensive technical knowledge of German, American, and Asian vehicles, collaborating with technicians to relay precise information.-Proficient in meticulous documentation and administration, ensuring transparent and accurate billing.-Committed to customer education, offering insights on maintenance best practices and service plans.Consistently follows up with customers to ensure satisfaction and actively seeks feedback for continuous service enhancement. -
Bodyshop & Service AdvisorSunshine Auto Repair Workshop Aug 2022 - May 2023Dubai, United Arab Emirates- Skilled in diagnosing mechanical and electrical issues in European and Luxury vehicles.- Proficient in using diagnostic scanners and software programming.- Possesses deep knowledge of vehicle mechanical and electrical systems.- Ensures efficient repair progress, prioritizing accurate fixes on the first attempt.- Manages repairs within promised timelines and estimated costs.- Coordinates parts orders and inspections for quality control.- Provides precise job descriptions and assistance to technicians.- Offers valuable insights on technician performance and operational improvements.- Demonstrates responsible utilization and maintenance of service facilities.- Produces detailed technical reports and upholds high standards of safety and grooming.- Committed to dealership integrity and success.
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Service AdvisorMaruti Suzuki Arena Jun 2021 - May 2022Rajkot, Gujarat, India-Customer-centric professional known for friendly and professional customer interactions.-Adept at providing knowledgeable advice, scheduling service appointments, and maintaining accurate documentation.-Collaborates effectively with the service department, demonstrating a deep understanding of automobile systems.-Proactively diagnoses vehicle issues, recommends services, and stays updated on automotive trends.-Successful in promoting service packages and ensuring quality work to company standards.-Resolves customer concerns promptly, supports service technicians, and adheres to safety regulations and company policies.-Committed to enhancing customer satisfaction and revenue through effective service operations. -
Store ManagerGeneral Store May 2019 - Apr 2021Gujarat, India-Results-driven professional with a strong focus on safety and operational efficiency.-Successfully implemented stringent COVID-19 precautions, optimizing store safety.-Expert in inventory management, maintaining optimal stock levels and ensuring diverse product availability.-Skilled in handling bulk customers through streamlined processes and strategic supplier coordination.-Proven ability to manage a reliable home delivery service, leveraging technology for enhanced customer satisfaction.-Adept negotiator securing favorable terms, contributing to cost optimization and store profitability.-Demonstrated financial acumen through accurate recording and analysis, ensuring transparency and informed decision-making for overall fiscal health.
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Office InchargeShree Tirupati Courier Service Pvt Ltd Apr 2017 - Mar 2019Modasa, Gujarat, India-Proven professional in optimizing courier services with expertise incustomer service,-efficient operations,-accurate data management,-streamlined parcel sorting,-effective team leadership,-technology-driven route optimization,-precise inventory control,-performance metrics establishment,-strategic cost management for optimal financial performance.
Ravi Joshi Education Details
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Automobile/Automotive Mechanics Technology/Technician
Frequently Asked Questions about Ravi Joshi
What company does Ravi Joshi work for?
Ravi Joshi works for Ceramic My Car
What is Ravi Joshi's role at the current company?
Ravi Joshi's current role is CEO & Co-founder | Lean Six Sigma | Automotive Service | Automotive Care | Operation Manager | Automobile Engineer | Business Development | Loss Prevention Officer | Customer Education.
What schools did Ravi Joshi attend?
Ravi Joshi attended Government Engineering College, Modasa.
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Ravi Joshi
Dual Specialization | Master’S Degree In Business And MarketingDubai, United Arab Emirates
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