As a Customer Service Representative at TaskUs, I am dedicated to delivering exceptional customer experiences and solutions. My role involves engaging with customers across multiple channels—phone, email, chat, and social media—to address inquiries, resolve issues, and ensure a positive interaction with our clients' products and services.

I am an entrepreneurial leader who founded koat agency, showcasing proficiency in photography, videography, project management, marketing, business coaching, and graphic/web design. With a strategic approach, I evolved from free social media marketing to charging for projects, successfully handling 200+ ventures over six years. My impactful initiatives include social contribution through non-profit projects and achieving a 30%-50% sales increase for small business clients. My expertise extends to active participation and management in freelance projects, demonstrating effective leadership and coordination skills.

In January 2023, I made a deliberate choice to relocate to Greece, driven by a profound desire to explore new horizons within the European market and to enrich my experiences as both a citizen and entrepreneur. Currently positioned at Teleperformance Greece, a prominent player in customer service outsourcing, I undertake the responsibility of providing exceptional customer service support to major clients. My commitment extends beyond meeting expectations; I am dedicated to surpassing them, consistently delivering stellar performance to enhance the overall customer experience.Working diligently on a full-time basis at Teleperformance Greece, I invest my time and effort into professional growth and development. My enthusiasm for the role is matched by a keen anticipation of a prolonged and rewarding tenure with the company, where I aim not only to contribute valuable skills and expertise but also to embark on a journey of personal and career growth.It's worth noting that my full-time engagement is contract-based, and while I am precluded from undertaking other customer service work, I am afforded the flexibility to pursue diverse side jobs. This flexibility ensures not only a stable income but also aligns with my broader financial goals. This approach not only reflects my dedication to achieving financial stability but also underscores my commitment to holistic personal and professional advancement.