Ravi Krishnan Email and Phone Number
Experienced Customer Services Specialist with a demonstrated history of working in the retail industry. Skilled in SAP ERP, Data Analytics, Warehouse Management Systems, Supplier Negotiation, and SAP CRM. Strong support professional with a Master's Degree in Business Analytics focused in Business and IT - ERP(SAP) from Victoria University.
Woolworths Group
View- Website:
- woolworthsgroup.com.au
- Employees:
- 39505
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Logistics CoordinatorWoolworths Group Feb 2018 - PresentMelbourne, Australia -
Customer Service SpecialistWoolworths Group Oct 2007 - PresentMelbourne, AustraliaAchievements: Direct customer Interaction and engagement with thousands of customers. Face of the outlet and gained valuable customer relationship.Increased the customer volume and customer satisfaction level.Resolved the customer issues and recommended best solutions.Customer Insights Analysis, product review and Predict the forecast volume, placed orders, reduce the shrinkage and wastage, control the variance, zero carrying cost, KPI review.… Show more Achievements: Direct customer Interaction and engagement with thousands of customers. Face of the outlet and gained valuable customer relationship.Increased the customer volume and customer satisfaction level.Resolved the customer issues and recommended best solutions.Customer Insights Analysis, product review and Predict the forecast volume, placed orders, reduce the shrinkage and wastage, control the variance, zero carrying cost, KPI review. Use SAP-WMS & Success Factors to complete the day-to-day tasks Show less -
Business Development ConsultantAust Migration And Settlement Services (Overseas Education Group) Oct 2007 - Jul 2015Melbourne, AustraliaKey Achievements Research: Identified the potential business size of Migration and Education industry in Australia using qualitative and quantitative methods Project Implementation: Planed, designed the business model, Initiated and implemented the project of education businessContracts & Proposals: Submitted detailed business proposals to all leading educational institutions in Australia, explained the business plan and have got signed the agency agreementsContinuous… Show more Key Achievements Research: Identified the potential business size of Migration and Education industry in Australia using qualitative and quantitative methods Project Implementation: Planed, designed the business model, Initiated and implemented the project of education businessContracts & Proposals: Submitted detailed business proposals to all leading educational institutions in Australia, explained the business plan and have got signed the agency agreementsContinuous Improvement Process: Attended various C I P, CPD, seminars, Information sessions and learned more about the education industry and became a subject matter. Detailed Business Analysis: Analysis of international student market size in Australia and state wise, category wise, program wise, semester intake wise prediction plan helped to enroll more potential students.Budgeting-Forecasting-Planning: Estimated number of students to bring each semester for each institutions, forecast the expected revenue, prepared planning and implementation schedule achieved more than 90% revenue of budgeted/forecast targets consecutively. Financial modelling: Used advanced excel skills and prepared financial models with company objectives, historical data, future forecast, present target, achievement, growth, overheads, net profit, etc. Created simple and crystal clear financial statements. Variance Analysis: Analysed the variance between forecast value and actual achievement which helped for decision making.Pricing Strategies: Designed a pricing strategy which maximized the profitability of each services considering market conditions, competitor actions, ability to pay, etc. Reporting Structure are prepared with relevant data which can be analysed by the end-users without any difficulties and easily understandable. This is reflected in company's future growth.Maintained a great customer/client relationship management which made customer retention with no customer churn and brought new clients Show less
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Management Reporting AnalystHamad A Alessa And Sons Co. Aug 2001 - Jun 2007Riyadh - Saudi ArabiaKey Achievements Prepared an effective preliminary budget by collecting relevant data from various sources which leads to finalize a budget and policy frameworks without any difficulties.Provided a detailed analytics report with sales history, inventory, incoming stock, expected sales, discount structure, performance analysis to the top management for better decision making. Costing analysis report provided with actual cost, landed cost, margin, overheads, net profit which… Show more Key Achievements Prepared an effective preliminary budget by collecting relevant data from various sources which leads to finalize a budget and policy frameworks without any difficulties.Provided a detailed analytics report with sales history, inventory, incoming stock, expected sales, discount structure, performance analysis to the top management for better decision making. Costing analysis report provided with actual cost, landed cost, margin, overheads, net profit which leads for better price negotiation with suppliers.Reduced the carrying cost, inventory control analysis reports leads to profit and less interest rates. Sales performance analysis report, region wise inventory analysis report made a positive sales vision. Aging report analysis increased the collection history.Market visit and stakeholders visits updates the stakeholders vision.Product information session, Stakeholder convention, dealer factory visit arrangements leads long relationship and business development.Excellent relationship with all internal and external stakeholders made easy access to all data. Show less
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Senior Logistic AdministratorHamad A Alessa And Sons Co. Apr 1996 - Jul 2001Riyadh - Saudi ArabiaKey Achievements On time ready to ship arrangements by maintaining excellent relationship with suppliers. Negotiation brought better quote and early ETDWorked with customer broker and inland transports to avoid delivery delay and container demurrage.Provided business requirement and worked with IT (ERP-SAP) team and created transportation lanes.Used Baan IV, Microsoft Axapta (III-SP3), SAP-EWM for generating reports.Better understanding of Material Management… Show more Key Achievements On time ready to ship arrangements by maintaining excellent relationship with suppliers. Negotiation brought better quote and early ETDWorked with customer broker and inland transports to avoid delivery delay and container demurrage.Provided business requirement and worked with IT (ERP-SAP) team and created transportation lanes.Used Baan IV, Microsoft Axapta (III-SP3), SAP-EWM for generating reports.Better understanding of Material Management Systems, Demand planning made effective forecasting.Distribution plan, schedule and effective implementation leads product availability in all regions.Reduced the cost of operation and KPIs are achieved.Maintain the data, analyse them and produce the performance report .Logistic and supply chain solutions based on real time data analysis for decision making. Show less
Ravi Krishnan Skills
Ravi Krishnan Education Details
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Business And It - Erp(Sap) -
Accounting And Marketing -
Commerce & Commercial Law
Frequently Asked Questions about Ravi Krishnan
What company does Ravi Krishnan work for?
Ravi Krishnan works for Woolworths Group
What is Ravi Krishnan's role at the current company?
Ravi Krishnan's current role is SAP Business Analyst/ SAP-BI/Data Analyst/Customer Insight Analyst/Logistic & Supply Chain Analyst.
What schools did Ravi Krishnan attend?
Ravi Krishnan attended Victoria University, Madurai Kamaraj University, State Board Of Technical Education And Training.
What skills is Ravi Krishnan known for?
Ravi Krishnan has skills like Data Analytics, Sap Erp, Sap Implementation, Sap Bi, Sap Crm, Sap Hana, Sap Apo, Data Modeling, Demand Planning, Customer Analysis, Predictive Analytics, Text Analytics.
Who are Ravi Krishnan's colleagues?
Ravi Krishnan's colleagues are Stephanie Ferrin, Nangamso Ngaleka, Kim Holland, Vicky Constantinou, Richard Pham, Lincoln Smalley, Don Foulds.
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Ravi Krishnan
Experienced Senior Management Professional In Healthcare And BiotechnologyGreater Adelaide Area
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