Key Responsibilities:◊ Manage a portfolio of key accounts and B2B (business-to-business) sales.◊ Provide outstanding customer service/support and promptly respond to any queries or complaints.◊ Deliver food safety and chemical training to employees and prepare quotations.◊ Drive business growth by implementing sales and marketing initiatives and generating leads.◊ Prepare and present proposals to new prospects.◊ Conduct Quality Assurance (QA) audits and address non-compliance issues.◊ Negotiate pricing and contracts with clients.Major Achievements:◊ Due to high levels of performance and always meeting KPIs, promoted within a very short time to a more senior level role and subsequently given additional responsibility for granting direct purchasing approvals instead of going through the Procurement team.◊ Regularly called on to assist chemical partner with various projects during high volume workload periods, including the completion of chemical installations and service work within agreed timelines ◊ Has played a key role in maintaining Quality Assurance requirements by conducting regular audits and by training a large number of staff and customers in chemical and food safety.◊ Assisted with the interview stage to source suitable candidates for the Chemical division.◊ Exceeded the budgeted figure by a large margin and grew market share by ~25%. ◊ Expanded existing business by ~60% by generating strong repeat business from satisfied customers.◊ Led and implemented effective business development strategies to gain further customers.

Key Responsibilities:◊ Manage a portfolio of key accounts and B2B (business-to-business) sales.◊ Provide outstanding customer service/support and promptly respond to any queries or complaints.◊ Deliver food safety and chemical training to employees and prepare quotations.◊ Drive business growth by implementing sales and marketing initiatives and generating leads.◊ Prepare and present proposals to new prospects.◊ Conduct Quality Assurance (QA) audits and address non-compliance issues.◊ Negotiate pricing and contracts with clients.Major Achievements:◊ Due to high levels of performance and always meeting KPIs, promoted within a very short time to a more senior level role and subsequently given additional responsibility for granting direct purchasing approvals instead of going through the Procurement team.◊ Regularly called on to assist chemical partner with various projects during high volume workload periods, including the completion of chemical installations and service work within agreed timelines ◊ Has played a key role in maintaining Quality Assurance requirements by conducting regular audits and by training a large number of staff and customers in chemical and food safety.◊ Assisted with the interview stage to source suitable candidates for the Chemical division.◊ Exceeded the budgeted figure by a large margin and grew market share by ~15%. ◊ Expanded existing business by ~40% by generating strong repeat business from satisfied customers.◊ Led and implemented effective business development strategies to gain further customers.

Major Achievements:◊ Dealt proactively with any operational issues and acknowledged for a high standard of support and customer service.◊ Provided high level trouble-shooting and problem-solving input to the team for any development issues.◊ Due to demonstrated leadership skills and contributions to the organisation, received a promotion to oversee the North Island.◊ Provided a high level of support, coaching and training to numerous team members.◊ Ensured all work was completed to a high standard and complied with health and safety and industry and legislative requirements.

Commenced as a SALES REPRESENTATIVE Promoted to the role of SALES TEAM LEADERKey Responsibilities:◊ Promote and sell high quality cleaning products and services to customers. ◊ Lead a Sales Team to achieve and exceed set sales/business development targets and goals.◊ Effectively manage B2B sales and a portfolio of key accounts.◊ Utilise direct and indirect marketing strategies to generate new leads and increase business.◊ Proactively answer customer/client queries as well as resolve any complaints in a timely manner.◊ Perform sales administration functions as required.Major Achievements:◊ Due to excellent supervisory skills and a track record of consistently meeting or exceeding sales and business development targets, promoted to a more challenging team leadership role. ◊ Quickly became a subject matter expert on the services, products and chemicals sold by the company, as well as the ‘go to’ person for both customers and colleagues as a result.◊ Took personal responsibility for ensuring industry and legislative requirements were complied with.◊ Generated strong repeat and referral business by maintaining a customer-first approach.

Commenced as a TELEMARKETER Promoted to the role of ACCOUNTS MANAGERPromoted to the role of KEY ACCOUNTS MANAGERPromoted to the role of SALES AND MARKETING MANAGERKey Responsibilities:Major Achievements:◊ Outstanding performance resulted in being awarded 3 promotions in quick succession.◊ Negotiated contracts and consistently met weekly/monthly sales quotas, targets and KPIs. ◊ Capitalised on new opportunities and developed new business as a result.◊ Conducted comprehensive market research and led numerous marketing, advertising and sales initiatives (including cross-selling and up-selling), thereby successfully driving business growth.◊ Delivered numerous training sessions and online demonstrations.