Ravi Kumar Email & Phone Number

Jeddah

Riyadh

To check the day to day operation for Butlers and make sure the standards and SOP are properly Followed

New Delhi, Delhi, India

• Monitor all check in of guests and administer all complaints and requests and ensure effective resolution of same. .• Manage all special requests and monitor all guest special requests and provide wake up calls to all guests.• Greet all customers on phone pleasantly and transfer call to appropriate department as required according to company standards. • Manage all communication with shift employees and maintain a log book. • Perform all check in procedures for guests on an everyday basis with help of both computerized and manual methods and ensure guest satisfaction

New Delhi, Delhi, India

• As Senior Steward I provide prompt and courteous service in the restaurant, bar or sky lounge to our discerning guests, are the right hand of the Restaurant Manager on board and relieve your supervisor during his or her absence. • Being a warm and friendly person that loves hosting and interacting with people.• Providing professional food and beverage service in accordance with the appropriate etiquette and style.• Assisting guests with every need in the restaurant.• Being a personal contact for our guest.• Assisting where help is required. • Good manners and a positive, open minded attitude. • Willingness to learn and progress.• Good product knowledge in food and wine.

New Delhi, Delhi, India

• Reporting to Restaurant Supervisor.• Checking the Reservation and arranging the side station• Greeting and seating the guest• Taking orders from the guest• Serving and making ensure everything goes right until the farewell• Preparing cocktails & Mocktails• Anticipation of guest needs and requirements• Up selling wines & liquors • Promoting other Restraunt • To ensure SOP standards are consistently delivered throughout the Restraunt• Keeping Records of Guest Information and history.