Ravi Kumar Arora Email & Phone Number

Credit Control Management: Evaluate customer’s credit worthiness to support the sales process. Ensure collection systems are maintained efficiently and accurately in the region. Support other departments for swift resolution of queries. Resolve the escalated issues regarding collection.Cross-functional process improvement: Monitor the maintenance of a close working relationship with sales force regarding activities that impact the collection department. Monitoring quality, efficiency and risk to ensure controls are effectively in place and implementing corrective actions where appropriate, across the region. Strategic Collection Planning: Analyses debt structure and portfolio and improve credit approach in line with the credit policies guidelines per customer segment. Identify and correct weaknesses in process or system efficiency.Client Relationship Management: Understanding customers’ business and identifying requirements and providing consultancy solutions and gaining customer confidence. Developing and maintaining corporate relationships for accomplishment of group objectives by generation of business.Team Management & Strategic Planning: Identifying & implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members. Formulating business strategies, strategic utilization and deployment of available resources to achieve organizational business objectives.

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, and 28 others.