Ravi Kumar Phoolwani Email & Phone Number

Hilton Head Island, South Carolina, United States

Clearwater, Florida, United States

Melville, New York, United States

Hilton Head Island, South Carolina, United States

Dubai, United Arab Emirates

Jaipur, Rajasthan, India

Hilton Head Island, Sc, Usa

Marriott Hilton Head Resort and Spa A Full service hotel with an inventory of 513 keys, 4 outlets, 9 event spaceResponsible for all hotel operation during overnight shift hours, Focusing on Front Office Operations, Night audit and hotel safety/security.Making Flash report, Room Rate Analysis and Adjustment report.Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete opening and closing duties including setting up necessary… Show more Marriott Hilton Head Resort and Spa A Full service hotel with an inventory of 513 keys, 4 outlets, 9 event spaceResponsible for all hotel operation during overnight shift hours, Focusing on Front Office Operations, Night audit and hotel safety/security.Making Flash report, Room Rate Analysis and Adjustment report.Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.Assist all room service staff members to work properly and provide maximum facilities to guests.Attend to guest complaints, needs and request.Ensure staffs are working together as a team to ensure optimum service and that guest needs are met.Perform regular investigation and provide all materials and devices to ensure enhancement of better services.Inspect grooming and attire of staff and rectify any deficiencies. Monitor all phone calls to room service department to ensure timely resolution for same. Show less

Hilton Head Island, South Carolina, Usa

focusing on Front Office operations, Night audit and Flash report, Room Rate Analysis, and Adjustment reports.

Jaipur, Rajasthan, India

Overseeing the day to day operation of the hotel including c/In & c/out of guest rooms Has been responsible for assigning the appropriate room to the guest & do sandary guest servicesHas been perform cashiering & make report at the end of the shiftMeeting, greeting and getting feedback from guests. Advertising and marketing the hotel & its outlets within the community.

Jaipur Area, India

Perform all check-in and check-out tasks, Manage online and phone reservation, Provide information of rooms & amenities. Welcome guests upon their arrival and assign rooms.Liaise with HK staff to ensure rooms are clean, tidy and fully furnished to accommodate guests’ needs.

Jaipur Area, India

Guest privilege and C Forms, Registration of guests in system. Maintain Arrival & Departures reports.

Diploma In Hospitality Management, Hospitality Administration/Management

Bachelor Of Commerce (B.Com.)

Higher Secondary, Economics