Ravi Shanker Email and Phone Number

Throughout my 19 years of extensive experience in the hospitality industry, I have been actively involved in key areas within the hotel’s Food & Beverage, which collectively has enabled me to manage overall operations. My experience has primarily been in the Food and Beverage division, my career has progressed to cover the intricacies of planning and uplifting of standards throughout Food & Beverage, marketing planning /promotions, productivity management as well as employee training in which I regard as a key area for uniformed service, organizational success and personal growth. Financial and revenue analysis would also be a major part of my focus. My experience has also involved the important area of Health and Safety, Fire Management and Regulations. Within the Food and Beverage division, the focus is on careful supplier negotiations (for productive and long-term business partnerships), proper cost control, purchasing as well as carefully planned promotions, all of which can result in attractive and beneficial outcomes in terms of revenue and publicity. I also place customer care and service standards as top priorities. I have also been involved in renovation planning of the Food and Beverage outlets which included menu planning and layout planning, purchasing of new operating equipment, setting up standard operating procedures. I have played an active role in maximizing staff productivity as in keeping tight control on operation staffing ratio and roster analysis with outlet heads, minimizing costs, all of which were monitored to achieve optimum business profitability.I believe in leading by example, where employee professionalism, pride for one’s job, creativity, efficiency, hygiene as well as teamwork should be encouraged and practiced in the work environment for business sustainability.