- Accountable for the overall delivery of Pre-Hire services, background/reference checks, requisition processing, immigration relocation support, data management, onboarding assistance for the region supported- Complete ownership to ensure smooth onboarding experience for all new hires in scope, including follow-up with the candidate/manager/admin/partners to collect missing information and/or informing approval requirements- Ensuring the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data across all HR tools associated with employee data administration- Reviews documents and reports related to employee records in new hire on-boarding process and verifies their accuracy; participates in information-gathering sessions with subject matter experts and stakeholders to understand reporting requirements- Supports employees & managers by responding to inquiries and performing transactions using documented processes and policies- Inputs employee data into HRIS database and/or documents activities as required; verifies data input to ensure accuracy by following established guidelines- Maintaining efficient service delivery by ensuring transactional requests and assigned inquiries are completed within defined SLA depending on priority & complexity- Operate within the Data Privacy and security guidelines in the service line- Contributing to the global standard design for Pre-Hire experience processes- Drive standardization and continuous process improvements

- Generate list of recommended participants for leadership assessment/development programs based on criteria established by the COE and vetted with Sector TM teams (ranging from individual participant lists to full and complete org hierarchy with custom fields)- Review list of participants with HR and COE contacts to ensure appropriate participants are selected by process (and exceptions are approved)- Clean list of participant data as needed to ensure accurate demographic information (e.g., Sector, Function, Manager, Active Employee Status)- Generate and send email reminders to participants and raters to ensure survey completion; must be able to do both broad-based and custom targeted reminders with multiple messages- Generate and communicate status reports of participant/rater completion rates to applicable Sector HR, TM and COE teams- Alert COE contacts to process exceptions requested and execute system adjustments / requirements as needed and authorized by COE contacts- Provide basic program support to TM contacts and report all escalations to COE contacts- Release program reports to participants, managers and applicable HRBPs based on process rollout reporting criteria/framework- Schedule a high volume of interactive sessions, with multiple rounds, between TM program participants and TM COE and/or sector contacts- Ensure a consistent service delivery of TM services to global and sector contacts- Support implementing process improvements

The purpose of this role is to serve as the first point of contact for employees, managers and P&O community to create a positive customer experience through problem understanding and resolution, communicating promptly with progress updates and engaging customers with a courteous and professional demeanor.As part of the P&O services team this role executes administrative tasks and supports processes as per the Novartis Service Catalogue with minimal directionMy responsibilities include, but not limited to:• Provide rapid, high quality and validated response/support to all HR related queries and requests• Take ownership for queries and be responsible for case opening and closing (end to end) and provide the first and final point of contact for the customer• Maintain P&O data changes or actions effective for a single associate per action/change• Escalate requests that cannot be resolved directly to the appropriate experts• Contribute to Knowledge Base for countries in scope• Ensure compliance in accordance with Data Privacy and Protection guidelines and other relevant legislation• Perform other tasks as designated by Line Manager with minimal direction

- Responsible for HR Operations for Asia Pacific Countries (managing 1000+ full time and contingent client employees) - Maintain employee database on Workday system - Leave Management for APAC countries – Records update, policy maintenance, accrual, leave balances and entitlement calculations - Onboarding – Creating employee profiles, conduct Induction program to new joiners to introduce about the organization culture, benefit entitlements to employees etc. Also managing other onboarding related activities. - Payroll input preparation – Providing inputs to payroll team on leave balances for terminated employees, recoveries, overtime details - Contingent Workforce management – Managing contingent workers database in Workday, contract end date extensions process, transfers, data changes etc. - Compensation Admin Support - Assist in the coordination & administration of annual salary review program and also updating the compensation details of employees in Workday. - Separation Management - Conduct exit interviews, collate and analyze feedback and share findings with concerned stakeholders. Also provide payroll inputs to process the final settlement. - Workday – Create reports in Workday system as per the requirements and execute mass uploads in Workday (Compensation updates, transfers, promotions, data changes) - Managing probation confirmations/extensions, promotions, transfers, employee documents, data changes etc. activities - Handling employee queries pertaining to payroll, HR policies, medical insurance, Workday system etc. And preparation of MIS Reports, headcount reports, exit reports etc. - - Respond to employee queries through the Shared Services within defined SLA - Received “Employee of the Year” for the consecutive years 2017-2018 and 2018-2019 in current organization- Lead contingent workforce clean up activity project and updated worker details including pay rate, contract end date info etc. in Workday for 1300+ contingent workers

- Responsible for HR Operations for Asia Pacific Countries (managing 1000+ full time and contingent client employees) - Maintain employee database on Workday system - Leave Management for APAC countries – Records update, policy maintenance, accrual, leave balances and entitlement calculations - Onboarding – Creating employee profiles, conduct Induction program to new joiners to introduce about the organization culture, benefit entitlements to employees etc. Also managing other onboarding related activities. - Payroll input preparation – Providing inputs to payroll team on leave balances for terminated employees, recoveries, overtime details - Contingent Workforce management – Managing contingent workers database in Workday, contract end date extensions process, transfers, data changes etc. - Compensation Admin Support - Assist in the coordination & administration of annual salary review program and also updating the compensation details of employees in Workday. - Separation Management - Conduct exit interviews, collate and analyze feedback and share findings with concerned stakeholders. Also provide payroll inputs to process the final settlement. - Workday – Create reports in Workday system as per the requirements and execute mass uploads in Workday (Compensation updates, transfers, promotions, data changes) - Managing probation confirmations/extensions, promotions, transfers, employee documents, data changes etc. activities - Handling employee queries pertaining to payroll, HR policies, medical insurance, Workday system etc. And preparation of MIS Reports, headcount reports, exit reports etc. - - Respond to employee queries through the Shared Services within defined SLA - Received “Employee of the Year” for the consecutive years 2017-2018 and 2018-2019 in current organization- Lead contingent workforce clean up activity project and updated worker details including pay rate, contract end date info etc. in Workday for 1300+ contingent workers

1. Sourcing suitable & potential candidates in the job portals for the required job openings in the company2. Calling the candidates & briefing them about the company, job profile, skill requirements3. Convincing the candidates to attend the interview process4. If candidate accepts to attend, schedule date & time & send official email to the candidate which contains about the company, job profile, skill requirements, venue & other details about the job5. If candidate attends the interview process on the scheduled date & time, guiding them for the interview process6. If candidate doesn't attends the interview process on scheduled date & time, calling them back to know the reason for not attending interview process. If candidate interested, rescheduling the date & time

Project on ATTRITION ANALYSIS AT PANTALOONS- ICC TECH PARK BRANCH