• Worked closely with the CEO, VP, Client Partner, BDM, Account manager• Ensured proper schedule of face to face and telephone interviews as per the client regulations and candidates’ availability• Worked exclusively with Direct Client Managers• Oversaw the entire recruiting cycle such as sourcing, screening, contacting, confirming, interviewing, and placing the qualified consultants• Trained the team in sourcing, and identifying the right consultants using various job boards and social media• Negotiated terms and rates for each project• Handling all the IT Technologies involving a combination of complex skill sets and rare technologies.• Consulted with almost all Technology consultants such as C, C++, C#, Oracle, SQL, Java, J2ee, XML, Tibco, .Net, ASP. Net, ADO. Net, HTML, DHTML, Visual Basic, Web Logic, Cobol, DB2, Sybase, People Soft, SAP, Oracle Apps/Financials, UNIX, Red-Hat Linux, Sun Solaris, Testing/QA, etc.• Followed up with consultants once they are placed on an assignment/project• Proficient in recruiting candidates from all levels

• Looked over Global operations and governance:• Tracked outages and their validity as per the business impact• Provided an update on incidents to managers.• Liaised with service managers and CTMs for overall process and stability issues• Ensured timely communication of incidents to subscribers and key stakeholders• Participated/Coordinated all Service/Application transitions to the team• Shared the operations dashboard with the team members and advise improvisation• Recognized the client requirements to ensure maximum customer satisfaction• Prioritized incidents based on the severity to avoid global operational impact

• End to end technical recruitment• Overseeing the end-to-end recruiting cycle viz. sourcing, screening, contacting, confirming,interviewing, and placing the qualified candidates.• Proficient in recruiting candidates from all levels.• Maintaining an internal database of consultants as per their skill sets.• Negotiating terms and rates for each project.• Updating the Candidate database in the ATS along with the feedback.• Handling all the IT Technologies involving a combination of complex skill sets and rare technologies• Following up with consultants once they are placed on an assignment/project.• Maintaining the internal team and delegating the requirements received from the client

• Identify the outstanding claims with payers through the reports from clients • Place calls with payers with regard to outstanding claims • Document the details of the calls made to payers in VIMS and the client software • Coordinate with the team leader in following the processes • To follow Information security policy and compliance requirements including regulatory compliances