• Supervise and schedule the duties of staff.• Directing the training of new and old employees.• Handling customer complaints and maintaining records of stocks, sales, and food orders, and performing many other duties.• Ensuring that employees follow proper cash control procedures.

• Identified, analyzed, and professionally resolved technical problems by guiding students and faculty on various software, tools, and labs.• Provided high-quality and informative customer service to diverse students.• Worked with students to help them understand how the hardware and software worked together and assisted them with various technical issues in a lab environment.

• Identified, analyzed, and professionally resolved technical problems by guiding students and faculty on various software, tools, and labs.• Provided high-quality and informative customer service to diverse students.• Worked with students to help them understand how the hardware and software worked together and assisted them with various technical issues in a lab environment.

• Maintain, troubleshoot, and administer the use of LANs, WANs, and computer workstations.• Provides server, desktop, and networking hardware and peripheral support.• Install, troubleshoot, and maintain the server software and hardware.• Complete work orders and network documentation.• Supervise the performance of computer systems and networks and take regular backups.