Ravi Agarwal Email & Phone Number

Bengaluru, Ka, In

Hyderabad, Telangana, India

A results-oriented leader with a passion for quality assurance and project success. Currently managing a portfolio of projects related to Medical / Pharma & Banking domains. Key Responsibilities:-------------------------- Provide strong leadership and direction for project teams, fostering a collaborative and high-performing environment.- Implement industry best practices for project management methodologies.- Collaborate with the US Teams, Leaders and Stakeholders for the project execution strategies.- Manage a Team of highly motivated QA resources - Ensure timely project completion as per the agreed Scope, Cost, Time and Quality.- Develop and implement comprehensive test plans, ensuring adherence to quality standards and user requirements.- Establish and enforce standardized testing processes and deliverables, including defect management and quality metric reporting.- Employ risk analysis and defect containment strategies to guarantee on-time delivery of high-quality products.- Manage and provide technical leadership to the team of QA professionals specializing in functional automation, performance testing, and various frameworks (Selenium, Java, KDD, Hybrid, Jenkins, Git, SOAP UI).- Proactively manage stakeholders, keeping them informed of project progress and addressing any concerns.- Continuously monitor project budgets and identify opportunities for cost optimization.- Articulate communication to the stakeholders, leadership and present in the Quarterly Business Review meetings (QBR).Top Achievement-----------------------Established a QA Center of Excellence (COE) in Hyderabad, including the recruitment of skilled engineers and the implementation of robust QA processes and metrics.-Leveraged the QA COE to achieve a 50% reduction in costs, alongside a significant increase in customer retention rates by 40%-Maintained a high audit score of 95%-Scaled the QA team from 7 to over 25 members, ensuring continuous team growth

Hyderabad Area, India

Key Responsibilities :----------------------- Administered testing activities to ensure quality and functionality of assigned projects- Articulate communication within the Project Team, Stakeholders and Senior Management- Successfully delivered projects using Agile and Waterfall Methodologies through a team of QA engineers.- Played a pivotal role in developing quality standards by participating in the initial software development stages- Supervised the execution of testing plans for projects to ensure compliance with quality standards and end-user requirements- Led the preparation, design, and implementation of Test Strategy and Test Plan for all projects- Reviewed activities such as Requirements Review, Design Review, Test Strategy Review, and Test Case Review- Optimized the project test and implementation schedules.- Created and maintained a repository of knowledge bases (KBs).- Negotiated scope, developed clarity by seeking information from the customer for smooth project execution meeting the customer expectations.- Worked on project domains including E-commerce, Political, Consumer Marketing, Health care, and Pharmaceuticals.- Provided technical leadership to the team in Functional Testing, Cross-browser Testing, Security Testing, API Testing, and Mobile Testing using Testing Tools like HP ALM, VSS, SVN, Unified Functional Testing, Postman, Selenium, Bugzilla, Team Track, Test Track Pro, Autotask, JIRA, Load Runner and JMeter.Achievements:------------------- Consistently maintained Process Audit score greater than 96%.- Consistently ensured CSAT of 9/10 for all the projects.- Received Star Performer Award for Execution Excellence.- Established processes & imparted training to the QA Center of ExcellenceScaled up the ranks from Software Engineer to a QA Lead from Yr 2006 to 2021.Top Projects---------------- Celgene (Pharmaceuticals)- Bristo & Sutor (BFSI) - e-Spendwise (eCommerce)- Snapfish (Design & Multimedia)- InfoTrax and DDC

Hyderabad

Key Responsibilities:Performed Functional testing by designing the test cases, executing, and Reporting Bugs.Performed DB Testing by running the queries.Collaborating with Test Lead, Manager, DevelopersAchievements:Delivered the Product with high Quality on Time.Top Projects:● St Croix● Resume row