Rav Gomes Email and Phone Number
Rav Gomes is a Driving Supply Chain Efficiency through Expert EDI Integration and Innovation. at Pacific Commerce. They possess expertise in erp, integration, business analysis, business process, management and 36 more skills. They is proficient in Portuguese and Spanish. Colleagues describe them as "I've had the distinct pleasure of working with Rav over the past six years at Comestri. Rav consistently demonstrated unwavering support, always ready to tackle even the most daunting challenges with a positive and proactive approach. He's not just a team player; he's the linchpin that holds the team together, fostering unity with his optimism and can-do attitude. Rav's exceptional ability to communicate spans all levels, from developers to C-level executives, setting him apart from his peers. He effortlessly builds trust and rapport with customers, earning their confidence through his professionalism and expertise. As a program manager, I've had numerous opportunities to collaborate closely with Rav, particularly on projects involving complex client deliveries. In every instance, I've found Rav to be a dependable ally, consistently ensuring that our shared goals were met, regardless of the obstacles we faced. His profound technical knowledge shines through when articulating issues to clients and when devising technical solutions in pre-sales scenarios. Whether it's troubleshooting challenges or crafting innovative proposals, Rav's deep expertise proves invaluable time and again. In summary, working closely with Rav has been an absolute pleasure, and I would very much value the opportunity to do so again in the future." and "It's been a fantastic journey working with Rav at Comestri, where he's truly excelled in Customer Success and Account Management roles. Rav has this remarkable ability to be both incredibly professional and approachably casual, making every interaction not just productive but also enjoyable. What impresses me the most about Rav is his unwavering reliability. He's always just a phone call away, ready to tackle any question or challenge with a level of expertise and insight that's hard to come by. Whether I'm approaching him as a partner or a client, his responses are always spot-on, blending industry knowledge with practical solutions that work. Rav has a unique talent for simplifying complex issues, making them manageable and less daunting. His commitment to excellence is evident in everything he does, from strategizing to problem-solving, always with a positive attitude and a smile. His approachability, combined with his professional acumen, makes him a standout in any setting. His dedication to building strong, lasting relationships and ensuring client satisfaction goes above and beyond. Working with Rav is not just about achieving goals; it's about creating a meaningful, productive partnership. I highly recommend Rav to any team looking for someone who can effortlessly blend professionalism with a genuine, personable approach to business."
Pacific Commerce
View- Website:
- pacificcommerce.com.au
- Employees:
- 16
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Growth And RetentionPacific Commerce Jul 2024 - PresentSydney, New South Wales, Australia -
Client Success ManagerComestri Jul 2015 - Jun 2024Sydney, New South Wales, AustraliaCOMESTRI - Product Information Manager PIM - Ecommerce Channels Manager - Order Management System (OMS) - Focused on Retail, enabling clients to sell more online. Main point of contact and client advocate helping drive revenue within the client base, via strong license renewals, new projects, or service contracts by delivering significant measurable value.Strengthened relationship with clients by running weekly reviews of BAU to drive high engagement through, developed engagement plans, managed QBR, aligned C level stakeholders, and capture value discussions with clients to mitigate account churn risk.Orchestrated the relationship of the client, agencies, partners, internal technical teams to ensure client success measures are met and value is maximized.Managed solution-oriented client engagements, handling difficult internal and external business challenges, delivering exceptional client service.Supported the business development team with technical or tactical expertise. Presenting or participating in solutions workshops or sales engagements. Provided Technical and Business insight to client’s objectives. Managed support escalations for critical failures overseeing the resolution to completion. Mentored Implementation and Support Consultants on deliveries and projects. Trained new CSMs and Account Managers. Nurtured partners to offer clients options for services. -
Retail Supply Chain Automation SpecialistSps Commerce Sep 2013 - Sep 2015SydneySME ERP/WMS/Ecomm/Integrations supported team of business development and liaised support and technical engagements with US team. Prepared and presented demonstrations and proof of concept designs. Planned and executed strategic deals with Sales teams. Provided expertise and technical drive to Managing technical aspects of commercial proposals and RFPs.Participated or conducted solutions workshops. Solution design presenting client needs to R&D teams.Collected competitor and industry intelligence and defined business cases to win businesses. Connected with partners and industry players to raise organization profile. Participated and represented the organization in industry events. Supported the process of acquisition of a competitor in region. -
B2B Edi Erp Business Systems AnalystBrightpoint Mar 2011 - Sep 2013AustraliaProvided Business Solutions Analysis focused in working with internal users of this Distribution Organization,supporting any technology related needs. Responsible to engage external customers and partners to create electronic integrations and other strategic business requirements.Managed the analysis of the business case, negotiated with stakeholders, determined commercial feasibility.Created relationships with functional areas of the business to understand their core deliverables.Managed third party technology providers, Leadtec, E2Open, Xcellerate IT and others. -
It And Business Consultant / PmIbs Jul 2010 - Mar 2011 -
Ebusiness Integration Consultant/Project ManagerWesfarmers Industrial & Safety Jul 2008 - Jun 2010SydneyManaged B2B Integration projects, working as a key member of the eBusiness team, liaising with the ITDevelopment team, business units, customers and third party eSupply Chain providersCreated technical and business solutions for integration B2B to customers from various sectors like mining,government, defence and manufacturing working with third party providers like Mincom, Quadrem, Smart Buyor B2Be.Managed B2B Integration projects scoping technical and business requirements, coordinating Data Alignment,building mappings between xml standards and ERP system, inbound and outbound commercial eDocuments,testing, UAT, implementation, user training and troubleshooting. -
Erp Implementation & Training SpecialistAlsco Sep 2006 - Jul 2008ApacWorked as a key member of a global multi-disciplined project team with responsibility for implementing ERP software across Australia and New Zealand.Designed new Business processes.Managed Data Cleaning and exports to new system.Trained users in person and remotely.Provided functional and technical support of the software. -
Manufacturing ManagerAlpine Plastics Jul 2003 - Jul 2006
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Software Analyst / DeveloperDatasul Erp Software Jan 1999 - Jul 2003Joinville Area, Brazil
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It SupportEngepasa - Waste Disposal And Recycling Jan 1998 - Jul 1999
Rav Gomes Skills
Frequently Asked Questions about Rav Gomes
What company does Rav Gomes work for?
Rav Gomes works for Pacific Commerce
What is Rav Gomes's role at the current company?
Rav Gomes's current role is Driving Supply Chain Efficiency through Expert EDI Integration and Innovation..
What skills is Rav Gomes known for?
Rav Gomes has skills like Erp, Integration, Business Analysis, Business Process, Management, Business Process Improvement, E Commerce, Process Improvement, Analysis, Edi, B2b, Team Leadership.
Who are Rav Gomes's colleagues?
Rav Gomes's colleagues are Marco Theseira, Daniel Gatto, Soujanya Ganeshgowda, Clayton Drury, Simeek Kanakasanan, Peter Hunt, Swopnil L..
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