√ Leading the design and implementation of a new operational sales system, strategically aligning it with the company's goals.√ Leading operations and managing accounts with large and medium-sized merchant.√ Managing negotiations with key clients to secure agreements, adhering to legal standards and organizational protocols in both English and Hebrew.√ Collaborating with multiple departments to prioritize projects and meet critical deadlines, utilizing CRM tools to enhance communication and task efficiency.√ Developing and executed innovative strategies to optimize sales operations, utilizing analytical tools to track trends and uncover opportunities.√ Coordinating efforts across various teams to execute sales initiatives smoothly.

√ Developing good relationships with clients and senior clients√ Ongoing contact with stakeholders and providing solutions√ Identify problems and provide creative solutions√ Conducting research based on data and drawing conclusions√ Top-notch customer care√ Task prioritization in order to meet strict deadlines√ Preparing pleadings and court filings documents√ Handling ongoing counseling guidance for firm customers√ Develop and maintain long-term interpersonal relationships with key stakeholders at all levels of the largest corporations√ Worked closely with customers and managed their portfolio

√ Effectively handled customer inquiries via phone or emails√ Worked on high-profile cases in the financial sector with tight schedules and dynamic environments.√ Conducted legal research and analysis to offer a strategy to the customer√ Provided delightful service to customers and solved ad-hoc customer issues.

√ Improving the response time of the technical support team in response to the company's clients√ Shortening the delivery times through process optimization√ Managed technical support team√ Onboarding new employees√ Solved both customer and courier complaints and issues√ Proactively looked at the data and provided useful insights that drove improvements in user acquisition, conversation, and retention

√ Preparing students for final exams for English, math and liberal arts√ Private tutoring from elementary to high-school