Raviendran (Ravi) Arunasalem Email & Phone Number

Southborough, MA, US

Client - Leading payer in New York stateProjects/Solutions – Involved in multiple Agile release trains – Customer digital experience, Clinical, Claims, Provider Management, Correspondence, Info Management Tools/Technologies – Pega, Salesforce, Kitewheel, MuleSoft, Informatica, SAS and AWS Redshift Methodology - SAFe Team size – 300+Key Roles and.

Southborough, MA, US

13 Key Accounts with yearly revenue of $50MResponsibilities: - Review customer orders and plan and coordinate delivery activities- Build positive and productive working relationships with customers for business growth- Analyze and troubleshoot delivery issues in a timely fashion- Manage a delivery team to ensure timely and accurate customer deliveries.

Southborough, MA, US

Client - IBM Watson HealthRole - Program Director Program Details - Moving a flagship Clinical Decision Support System (CDSS) product to IBM cloud and Globalization. This product provides a quick and in-depth source of information on drugs, toxins and natural/herbal products. Each component of this product addresses a broad subject area: medication safety.

Southborough, MA, US

Client - ComcastRole - Program ManagerProject - Implementing a Blockchain Ad platform to collaborate with industry partners on Blockgraph software to jumpstart the use of secure data sharing for Advanced TV Advertising. This peer-to-peer platform allows participants to protect and control their data, while benefiting from the shared insights of entire user.

Southborough, MA, US

Client details - Global leader in Membership, Loyalty and Engagement Solution in Stamford, CT. Leader in loyalty and customer engagement solutions with more than 250 million customers and operations in more than 20 countries.

Southborough, MA, US

• Leading Pharmaceutical company in Priceton, NJ
• Technology - Pega 7.1, SAP BusinessObjects Data Services, Business Intelligence Exchange (BIX)
• Methodology - Iterative
• Planning and designing the Program and proactively monitoring its progress, resolving issues and initiating appropriate corrective action
• Ensuring effective quality assurance and the overall integrity of the Program
• Managing the Program budget, monitoring expenditure and costs against delivered and realized benefits as the Program progresses

Southborough, MA, US

• Next Gen customer portal for a large cable operator in Tri state area
• Technology - Adobe Experience Manager, DTM, analytics omniture and Test & Target
• Methodology - Agile (Scrum)
• Planning and designing the programme and proactively monitoring its progress, resolving issues and initiating appropriate corrective action
• Working closely with multiple vendor and client stakeholders to ensure successful delivery
• Managing both the dependencies and the interfaces between projects

Southborough, MA, US

• Determine the project approach and methodology that best suits the task requirements and client environment and then applies the methodologies and tools to project delivery
• Provide project oversight and client management and secure new opportunities within an existing account relationship
• Lead proposal efforts including project approach, solution design, resource planning and cost estimation
• Accurately forecast revenue, profitability, margins, billing and resource utilization
• Serve as the liaison between internal/external teams and keeps all parties well informed of relevant project updated, decisions, actions, issues and risks
• Serve as the primary day-to-day client and team contact for the project

Southborough, MA, US

• Set-up a 200 Seater office in Pune for a leading Bank in USA.
• Worked closely with the Admin, Human Resource and other departments to ensure the set-up was complete on time before client visit
• Lead all the coordination activities with recruiting staff and ensured we had staffed all client requirements on time
• Hosted Senior executives from a leading Bank during inauguration
• Worked with Security and IT team to ensure all required IT compliance was in place before project kick-off
• Involved in evaluating candidates for senior positions in Pune

Southborough, MA, US

• November 2009 to July 2013Head of the Chennai Diversified and Independent Software Vendor (ISV) Segment.
• Ensuring each Program Managers manage their respective accounts
• Ensuring that Program Managers drive project deliveries as per the schedule and within budget
• Managed dependencies between two programs inside the organization
• Striving for delivery excellence by sharing of best practices across accounts
• Managing the Issues, Risks and scope changes of projects

New York, NY, US

John Keells Computer Services (Pvt.) Ltd. (JKCS), was one of the leading software houses in Sri Lanka, with over 300 IT professionals. The company is a wholly owned subsidiary of John Keells Holdings, Sri Lanka’s largest conglomerate. JKCS, with its state-of-the-art software development centers runs projects in the United Arab Emirates, United Kingdom.

Dubai, Dubai, AE

• Seven Seas Computers Lanka (Pvt.) Ltd (SSCL), was one of the emerging software houses in Sri Lanka, with over 75 IT professionals. The company is wholly owned by Seven Seas Computers, United Arab Emirates. The company.
• Conducted feasibility studies and submit feasibility reports
• Conducted user requirement study and prepare User Requirement Definition, Detail proposal, Proto-type, System Requirement Specification and User Guide
• Evaluated staff performance & training
• Was involved in the analysis and design, and provided implementation guidance to the project team
• Managed multiple projects and was teamed up with 10+ Development and QA Engineers

• Chart Software House (Pvt) Ltd. (CSH), was a privately owned company. The operation of this company commenced in 1987 and the main function was to develop PC based customized solutions to the local market. In 1991, it.
• Conducted feasibility studies, detail system studies, analysis and design.
• Prepared detailed system specification report, unit test plans and system test plans.
• Conducted weekly review meetings with the clients and the team members.
• Prepared data migration plans, procedure manuals and user guides.
• Provided training and guidance for the programmers on programming aspects

Msc, Information Technology

Executive Programme