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Raviganth Krishnan Email & Phone Number

Service Assurance Manager at Timedotcom Berhad at TIME dotCom Berhad
Location: Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 work roles 2 schools
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Current company
Role
Service Assurance Manager at Timedotcom Berhad
Location
Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Company size

Who is Raviganth Krishnan? Overview

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Quick answer

Raviganth Krishnan is listed as Service Assurance Manager at Timedotcom Berhad at TIME dotCom Berhad, a with 974 employees, based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Raviganth Krishnan.

Raviganth Krishnan previously worked as Service Assurance Manager at Time Dotcom Berhad and Technician at Time Dotcom Berhad. Raviganth Krishnan holds Diploma, Electrical And Electronics Engineering, 3.63 from Politeknik Sultan Idris Shah.

Company email context

Email format at TIME dotCom Berhad

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TIME dotCom Berhad

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Profile bio

About Raviganth Krishnan

Responsible and dedicated professional with strong interpersonal and communication skills. A team player who can also manage tasks independently. Thrives on challenges, continuously seeking opportunities to learn new skills and expand knowledge.

Listed skills include Troubleshooting, Problem Solving, and Microsoft Excel.

Current workplace

Raviganth Krishnan's current company

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TIME dotCom Berhad
Time Dotcom Berhad
Service Assurance Manager at Timedotcom Berhad
shah alam, selangor, malaysia
Website
Employees
974
AeroLeads page
4 roles

Raviganth Krishnan work experience

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Network Operations Center Engineer

Selangor, Malaysia

• Monitor quality of Voice / Data Network. • Responsible for end-to-end service qualification including but not limited to Traffic Monitoring, Manual Phone testing and Route Adjustment. • Maintain the standard of average ratio of call attempts (ASR) and average call duration (ACD / ALOC) per hour. • Maintain the network effectiveness ratio (NER) of calls attempt which delivery the correct cause code on the network. • Analysis faulty and troubleshoot raised to customer or supplier. • Provide Coordinate with customer and supplier to facilitate efficient troubleshooting process and provide updates.

Apr 2018 - Sep 2018

Technical Support

Selangor, Malaysia

• Provide technical support via telephone related to the product such as Fiber TV, Cable TV , Fiber internet and cable internet. • Provide related technical communications to solve customer’s problems. • High level of interpersonal and communications skills to move beyond customer’s frustrations and solve customer’s problem • Handle highly dispute customer call and solve the issue • Escalate the case to 2nd level support team to follow up the case.

Nov 2016 - Mar 2018
Team & coworkers

Colleagues at TIME dotCom Berhad

Other employees you can reach at time.com.my. View company contacts for 974 employees →

2 education records

Raviganth Krishnan education

Diploma, Electrical And Electronics Engineering, 3.63

Politeknik Sultan Idris Shah

• Studied for Electronic engineering ( Computer ) course • Anugerah Ketua Jabatan (Achieve CPA of 3.5 above every semester ) • Final Year.

Sijil Pelajaran Malaysia ( Spm )

Sekolah Menengah Kebangsaan Vivekananda
FAQ

Frequently asked questions about Raviganth Krishnan

Quick answers generated from the profile data available on this page.

What company does Raviganth Krishnan work for?

Raviganth Krishnan works for TIME dotCom Berhad.

What is Raviganth Krishnan's role at TIME dotCom Berhad?

Raviganth Krishnan is listed as Service Assurance Manager at Timedotcom Berhad at TIME dotCom Berhad.

Where is Raviganth Krishnan based?

Raviganth Krishnan is based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia while working with TIME dotCom Berhad.

What companies has Raviganth Krishnan worked for?

Raviganth Krishnan has worked for Time Dotcom Berhad, Green Packet Berhad, and Aegis Bpo Malaysia Sdn Bhd.

Who are Raviganth Krishnan's colleagues at TIME dotCom Berhad?

Raviganth Krishnan's colleagues at TIME dotCom Berhad include Karen Ding, Mariatulkaftiah Othman, Narendhran Balasinggam, Afidah Vanaraja, and Sarah Makrai.

How can I contact Raviganth Krishnan?

You can use AeroLeads to view verified contact signals for Raviganth Krishnan at TIME dotCom Berhad, including work email, phone, and LinkedIn data when available.

What schools did Raviganth Krishnan attend?

Raviganth Krishnan holds Diploma, Electrical And Electronics Engineering, 3.63 from Politeknik Sultan Idris Shah.

What skills is Raviganth Krishnan known for?

Raviganth Krishnan is listed with skills including Troubleshooting, Problem Solving, and Microsoft Excel.

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