Complete store operational requirements by scheduling and assigning employees; following up on work results. Maintain store staff by recruiting, selecting, orienting and training employees. Maintain store staff job results by coaching, counselling and disciplining employees; planning, monitoring and appraising job results. Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

Entering customer and account data from source documents within time limits. Compiling, verifying accuracy and sorting information to prepare source data for computer entry. Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.

Explain to customers the difference in performance and convenience related to each purchase. Build rapport with customers by providing accurate guidance. Recommend more than one product option whenever possible so customers feel as though they have multiple options.

Delivering quick, professional, and well-mannered service of food and beverages to venue guests in line with venue standards. Performing essential tasks to serve guests such as taking and filling all food and drink orders and assisting in maintaining guests dining area in a hygienic and tidy manner. Utilising point-of-sale system, quoting correct pricing, giving accurate change and complimentary sales in keeping with established procedures. Receiving payment from food and beverage guests in a quick and polite manner.