Ravi has over 25 years’ experience in Business Processes and Information Technology Management. His experience spreads across multiple business domains including Manufacturing, Energy, Logistics, Supply Chain, Airline, Higher Education, Banking & Finance, Government, Publishing and Retail. He has managed a multitude of projects associated with Process Excellence, Business Continuity Planning, IT strategy definition, IT Governance, Information Security Governance, Digitisation, Enterprise Resource Planning and IT good practices implementation. Helping organisations improve business processes and maximise value from IT investments, has been a key focus throughout Ravi’s career. His experience in IT and business has enabled Ravi to assist organisations realise this goal. Ravi has been instrumental in helping organisations improve their IT service delivery through the adoption of good practices based on ITIL®, Cobit®, ISO 20000, ISO27001, ISO 22301, ISO 9001, SABSA® frameworks. Ravi has extensive experience in business processes and associated disciplines. He has handled numerous projects associated with business process analysis, improvement, process audits and definition of organisational policies & procedures for leading organisations both in the governement and private sector in the Middle East.When he isn’t busy helping his clients, Ravi performs research on cyber safety and conducts awareness sessions to empower professionals, parents, teachers & children. Safeguarding children from cyber threats is a cause he is passionate. He visits schools regularly to spread the message on #cybersafety.Specialties: IT Strategy, IT Governance, Information Security Governance, IT Service Management, IT Project Management, Risk & Compliance, Change Management, Enterprise Architecture, PMO Management, Business Continuity Planning (BCP), IT Auditing, Business Process Management, Process Mining, Organisational/IT Policies & Procedures, ERP project management.