Ravi Joshi

Ravi Joshi Email and Phone Number

ITIL4 MP | ITIL V3 Expert | SIAM Professional | Digital Workplace Leader | CXO Advisory for ServiceNow Adoption @ Larsen & Toubro Infotech Ltd (LTI)
bombay, maharashtra, india
Ravi Joshi's Location
Mumbai, Maharashtra, India, India
Ravi Joshi's Contact Details

Ravi Joshi personal email

n/a
About Ravi Joshi

14+ years of delivery and transformation experience.Certified ITIL Expert and Process Architect.Certified SIAM ConsultantServiceNow CoE Leader Digital Workplace Lead for Collaboration track

Ravi Joshi's Current Company Details
Larsen & Toubro Infotech Ltd (LTI)

Larsen & Toubro Infotech Ltd (Lti)

View
ITIL4 MP | ITIL V3 Expert | SIAM Professional | Digital Workplace Leader | CXO Advisory for ServiceNow Adoption
bombay, maharashtra, india
Website:
lntinfotech.com
Employees:
31729
Ravi Joshi Work Experience Details
  • Larsen & Toubro Infotech Ltd (Lti)
    Senior Manager
    Larsen & Toubro Infotech Ltd (Lti) Apr 2021 - Present
    Mumbai Area, India
    Managing Infrastructure support projects with in Industrial Cluster delivery and handling transformation projects related to ITSM & ServiceNow implementation and Process consultancy
    View
  • Larsen & Toubro Infotech Ltd (Lti)
    Process Architect & Transformation Lead
    Larsen & Toubro Infotech Ltd (Lti) Sep 2017 - Present
    Mumbai Area, India
    Providing consultation for IT service management and ServiceNow implementationLeading various transformation initiatives across the delivery relating to continual service improvements.Lead Go-green initiatives for projects under critical care
    View
  • Larsen & Toubro Infotech Ltd.
    Team Lead
    Larsen & Toubro Infotech Ltd. Sep 2014 - Aug 2017
    Singapore
    Deputed to Singapore on a project for one of world's largest financial services organisations.* Supporting Business critical Application servers* Working in a 24X7 environment to manage round the clock support for the customer* Publishing reports for senior management * Performing regular application and server health checks* Monitoring applications and transaction flows* Working on alerts generated by monitoring tools and customer incidents
    View
  • L&T Infotech
    Team Lead
    L&T Infotech Jul 2013 - Aug 2014
    Mumbai Area, India
    Managing multiple projects for energy and BFSI domainsActively involved in transition of new projects* Transition of new projects and training new team members* Traveling onsite for transition and training team members at base locations* Creating framework of L1 support team for handling 24X7 customer* Handling customer queries and escalations* First point of contact for customer and senior management during transition phase
    View
  • L&T Infotech
    Team Lead
    L&T Infotech Jul 2010 - Jun 2013
    Mumbai Area, India
    Team Leader for one of world's leading energy and petrochemical company* Managing team of seven Level 1 resources* Publishing Weekly and Monthly reports for Customer* Publishing reports for Senior management reviews* Managing Project estimation report* Interacting with senior management and resource management teams* Handling Incidents in Remedy* Providing first level technical support * Providing support to Europe and Asia Pacific regions* Desktop/ Printer related issues* First level server and Network related issues
    View
  • Wipro Bpo
    Sme
    Wipro Bpo Mar 2008 - May 2010
    Mumbai Area, India
    Worked as an SME for one of the leading Telecom company* Team Management* Handling escalations* Training and assisting Level 1 resources on technical issues* Publishing reports for senior managements* Providing voice based technical support to customers for NAM and Europe regions
    View

Ravi Joshi Skills

Team Management Transition Management Vendor Management Itil Pre Sales Requirements Analysis Technical Support Sql Itil V3 Foundations Certified Project Delivery It Service Management Service Delivery Management Windows Server Customer Relationship Management Microsoft Sql Server Networking Business Process Outsourcing Crm Bpo Powerpoint Cisco Networking Mcitp Project Coordination Mcsa Microsoft Office System Administration Unix Windows Operating Systems Service Delivery Management Customer Service Management Offshore Transition Service Level Management Service Desk Management Service Portfolio Management It Management It Strategy It Operations Scrum Azure Devops Kepner Tregoe

Ravi Joshi Education Details

Frequently Asked Questions about Ravi Joshi

What company does Ravi Joshi work for?

Ravi Joshi works for Larsen & Toubro Infotech Ltd (Lti)

What is Ravi Joshi's role at the current company?

Ravi Joshi's current role is ITIL4 MP | ITIL V3 Expert | SIAM Professional | Digital Workplace Leader | CXO Advisory for ServiceNow Adoption.

What is Ravi Joshi's email address?

Ravi Joshi's email address is ra****@****o.co.in

What schools did Ravi Joshi attend?

Ravi Joshi attended Symbiosis Institute Of Management Studies, Ramniranjan Jhunjhunwala College.

What are some of Ravi Joshi's interests?

Ravi Joshi has interest in Social Services, Children, Education.

What skills is Ravi Joshi known for?

Ravi Joshi has skills like Team Management, Transition Management, Vendor Management, Itil, Pre Sales, Requirements Analysis, Technical Support, Sql, Itil V3 Foundations Certified, Project Delivery, It Service Management, Service Delivery.

Who are Ravi Joshi's colleagues?

Ravi Joshi's colleagues are Hema G, Shilpa Kale, Vijay Arora, Mary Lynn Chammamy, Anshu N, Natalie Frisbie Bachert, Koteswararao Tirumalasetty.

Not the Ravi Joshi you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.