Senior Manager
CurrentManaging Infrastructure support projects with in Industrial Cluster delivery and handling transformation projects related to ITSM & ServiceNow implementation and Process consultancy
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@lntinfotech.com
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Ravi Joshi is listed as ITIL4 MP | ITIL V3 Expert | SIAM Professional | Digital Workplace Leader | CXO Advisory for ServiceNow Adoption at Larsen & Toubro Infotech Ltd (LTI), a with 31729 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at lntinfotech.com and a matched LinkedIn profile for Ravi Joshi.
Ravi Joshi previously worked as Senior Manager at Larsen & Toubro Infotech Ltd (Lti) and Process Architect & Transformation Lead at Larsen & Toubro Infotech Ltd (Lti). Ravi Joshi holds C-Pgdba, Customer Relationship Management from Symbiosis Institute Of Management Studies.
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14+ years of delivery and transformation experience.Certified ITIL Expert and Process Architect.Certified SIAM ConsultantServiceNow CoE Leader Digital Workplace Lead for Collaboration track
Listed skills include Team Management, Transition Management, Vendor Management, Itil, and 38 others.
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Mumbai Area, India
Managing Infrastructure support projects with in Industrial Cluster delivery and handling transformation projects related to ITSM & ServiceNow implementation and Process consultancy
Mumbai Area, India
Providing consultation for IT service management and ServiceNow implementationLeading various transformation initiatives across the delivery relating to continual service improvements.Lead Go-green initiatives for projects under critical care
Singapore
Deputed to Singapore on a project for one of world's largest financial services organisations.* Supporting Business critical Application servers* Working in a 24X7 environment to manage round the clock support for the customer* Publishing reports for senior management * Performing regular application and server health checks* Monitoring applications and transaction flows* Working on alerts generated by monitoring tools and customer incidents
Mumbai Area, India
Managing multiple projects for energy and BFSI domainsActively involved in transition of new projects* Transition of new projects and training new team members* Traveling onsite for transition and training team members at base locations* Creating framework of L1 support team for handling 24X7 customer* Handling customer queries and escalations* First point of contact for customer and senior management during transition phase
Mumbai Area, India
Team Leader for one of world's leading energy and petrochemical company* Managing team of seven Level 1 resources* Publishing Weekly and Monthly reports for Customer* Publishing reports for Senior management reviews* Managing Project estimation report* Interacting with senior management and resource management teams* Handling Incidents in Remedy* Providing first level technical support * Providing support to Europe and Asia Pacific regions* Desktop/ Printer related issues* First level server and Network related issues
Mumbai Area, India
Worked as an SME for one of the leading Telecom company* Team Management* Handling escalations* Training and assisting Level 1 resources on technical issues* Publishing reports for senior managements* Providing voice based technical support to customers for NAM and Europe regions
Other employees you can reach at lntinfotech.com. View company contacts for 31729 employees →
Manisha Pramanik
Colleague at Larsen & Toubro Infotech Ltd (Lti)Pune, Maharashtra, India
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Klara Quenhua Morales
Colleague at Larsen & Toubro Infotech Ltd (Lti)Peru
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Dhiraj Dongre
Colleague at Larsen & Toubro Infotech Ltd (Lti)Maharashtra, India
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Trish Watson
Colleague at Larsen & Toubro Infotech Ltd (Lti)Greater Phoenix Area, United States
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Pandiya Rajan
Colleague at Larsen & Toubro Infotech Ltd (Lti)India
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Rameshbabu Challa
Colleague at Larsen & Toubro Infotech Ltd (Lti)Chengalpattu, Tamil Nadu, India
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Prashant Sonavane
Colleague at Larsen & Toubro Infotech Ltd (Lti)Thane, Maharashtra, India
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Murthy Subbu
Colleague at Larsen & Toubro Infotech Ltd (Lti)Bengaluru, Karnataka, India
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Srinivas Pathivada
Colleague at Larsen & Toubro Infotech Ltd (Lti)Bengaluru, Karnataka, India
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Raghu Deep Amilineni
Colleague at Larsen & Toubro Infotech Ltd (Lti)Bengaluru East, Karnataka, India
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Activities and Societies: Participated in Debate competition held by the SCDL faculty Post Graduation Diploma in Business Administration.
Activities and Societies: As a Chemistry major participated in Chem-bond association Bachelor of Science in Chemistry
Quick answers generated from the profile data available on this page.
Ravi Joshi works for Larsen & Toubro Infotech Ltd (LTI).
Ravi Joshi is listed as ITIL4 MP | ITIL V3 Expert | SIAM Professional | Digital Workplace Leader | CXO Advisory for ServiceNow Adoption at Larsen & Toubro Infotech Ltd (LTI).
AeroLeads has found 1 work email signal at @lntinfotech.com for Ravi Joshi at Larsen & Toubro Infotech Ltd (LTI).
Ravi Joshi is based in Mumbai, Maharashtra, India while working with Larsen & Toubro Infotech Ltd (LTI).
Ravi Joshi has worked for Larsen & Toubro Infotech Ltd (Lti), Larsen & Toubro Infotech Ltd., L&T Infotech, and Wipro Bpo.
Ravi Joshi's colleagues at Larsen & Toubro Infotech Ltd (LTI) include Manisha Pramanik, Klara Quenhua Morales, Dhiraj Dongre, Trish Watson, and Pandiya Rajan.
You can use AeroLeads to view verified contact signals for Ravi Joshi at Larsen & Toubro Infotech Ltd (LTI), including work email, phone, and LinkedIn data when available.
Ravi Joshi holds C-Pgdba, Customer Relationship Management from Symbiosis Institute Of Management Studies.
Ravi Joshi is listed with skills including Team Management, Transition Management, Vendor Management, Itil, Pre Sales, Requirements Analysis, Technical Support, and Sql.
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