Ravi Joy Email & Phone Number

Thiruvananthapuram, Kl, In

Trivandrum, Kerala, In

Defining IT strategy across the organization to support business requirements. Managing Navigant’s global IT infrastructure in Trivandrum, Nagercoil, and their connectivity to data centers.Preparing and tracking budgets to implement IT strategy. Ensuring the security of IT Networks, Servers, Desktops, and associated data. Supporting compliance toHIPAA and other security and privacy standards and facing customers security audits. Ensuring uninterrupted, 24x7 operations in Trivandrum and Nagercoil delivery centers. Developing and maintaining a robust business continuity plan (BCP). Managing vendor relationships, contracts, SLAs, etc. Interacting with Navigant BPM's clients on issues of technology, security, and privacy. Supporting business line management and identifying opportunities for adding value through technology innovation. Serving on planning, strategy, compliance and policy-making committees with other senior management to charter the future of the organization. Recruiting, Mentoring and performing Talent reviews for development of IT personnel. Managing the IT Services delivery. Bring in new technology based on business and market requirement and budgeting them.Select Achievements:Consistently delivered 99.97 planned uptime of IT service to the organization by constantly monitoring the Infrastructure Principal architect for getting the Navigant India certified on ISO 27001:13. Successfully build out and commissioned IT infrastructure over 25000sqft of space additionally increasing 500 plus production seats to existing 400 seats. Successfully recruited and staffed the Dept. to increase its strength by 300% and today manage Dept. based on KPI for team members. Lead the Enterprise team to successfully face corporate compliance audits from our clients, a major international Bank, large healthcare provider, etc. Infused new technologies like Virtualization, Cloud Technology to effectively harness existing HW and operate in a lean fashion.

Norcross, Ga, Us

Responsibilities:Defining IT strategy across the organization to support business requirements. Managing RevenueMed’ s global IT infrastructure in Trivandrum, Nagercoil, and the U.S. Preparing and tracking budgets to implement IT strategy. Ensuring uninterrupted, 24x7 operations in Trivandrum and Nagercoil delivery centers. Developing and maintaining a business continuity plan (BCP) to ensure timely and effective restoration of data and IT services in the event of a disaster. Ensuring the security of RevenueMed networks, servers, desktops, and associated data. Supporting compliance with HIPAA and other relevant security and privacy standards as required by customers. Managing vendor relationships, contracts, SLAs, etc. Interacting with RevenueMed clients on issues of technology, security, and privacy. Supporting business line management and identifying opportunities for adding value through technology innovation. Serving on planning, strategy, compliance and policy-making committees with other senior management to charter the future of the organization.Recruiting and mentoring skilled staff to support the department’s mission. Performing or reviewing talent reviews and development plans for all IT personnel. Managing the IT Services delivery with the help desk team Bring in new technology based on business and market requirement and budgeting them.Select Achievements:Successfully commissioned additional 20,000sqft of production space along with structured cabling and necessary network HW which increased seating capacity by over 500FTE during my tenure.Successfully recruited and staffed the Dept. to increase its strength by 300% and today manage Dept. based on KPI for team members.Lead the Enterprise team to successfully face corporate compliance audits from our clients, a major international Bank, large healthcare provider, etc . Infused new technologies like Virtualization, Cloud Technology to effectively harness existing HW and operate in a lean fashion.

Al Rusyal, Muscat, Om

ITA is the E- government initiative of the government of Oman. I focus of the internal IT requirement and as a Consultant I also don the role of that of a solution architect and advice various ministries on IT solutionsResponsibilities:Managing the day to day operation of the Data Center of the Authority after its commissioning.Managing the IT Services delivery with the help desk team.Bring in new technology based on business and market requirement and budgeting them.Defining IT User Policy, Data Center Management Policy including Data Backup Policy, User Creation Policy and Procedures, Help Desk Support Policy, Log Archival Policy, etc.Advising and contribute in the preparation of RFI/RFQ for other Ministries on specific projects like: Building of state of the art Data Center for National Archive Authority; Upgrade of the Government HRMS System at Ministry of Civil Service, Upgrade of the One Stop Shop of Ministry of Commerce and Industry, Advising ministries to joining the Government MPLS Network, Provide technical consultation and oversee its implementation in the setting up of Citizen Knowledge Center (viz Akshaya Centers) around Sultanate of Oman etc.Select Achievements:Responsible for designing and setup a state of the art IT Infrastructure for the AuthoritySuccessfully implemented a state of the art Data Centre for mission critical application at a cost of USD 1.0 million.Put in place required Operational Policies, ensuring continuous availability of the facility.Upgrade the Email Infrastructure based on MS Exchange 2003 to a highly available MS Exchange 2007 on Windows 2008 infrastructure

Primarily responsible for analyzing requirement, design solution & implement a suitable IT infrastructure for the Department.Prepared Request for Quotations, Evaluated Vendor response in all respects technically & pricing and recommended awards.Monitored and commissioned various IT infrastructure project implementations.Shared responsibility with and advised the Section Head for the day to day operations of the Data Center that houses over 70 servers and support about 2200 users. Lead the team that administered a 2000 plus node network for the organizations.Managing the IT Services delivery with the help desk teamCore member for the preparation of the departmental annual IT budget of USD 1.5 Million.Core member for the negotiation and award of the annual maintenance contract of the IT equipment’s which has a value of USD 250,000.Evaluated technical expertise of prospective employees and helped train them once recruited.

Managed a 400 Node Network spread over 25 remote locations spread across the Sultanate of Oman

Network Engineer responsible for setup and up keep of Novell Servers at Client Location spread around San Antonio.Assist is preparation of Bids for Networking Projects

Om

Marketing Electrical Transmission HardWare ( Power Cables, High Voltage Swich Gear, Transformers, etc) to the Ministry of Electricity and on large projects in Oman

Ms, Computer Engineering

Btech, Electrical Engineering

Btech, Electrical Engineering