SME| Digital Workplace| EUC

Subject Matter Expert

Tech Lead, End to End package delivery and managing respective stakeholders

Software Readiness, application packaging & Remediation for SCCM deployment. mostly a complete ride with requestor through out package cycle.

Repackaging applications to client requirementsCustomizing the application to vendor standardsQuality control and generating KB for renewed bugs

Performing integration testing and documenting the application behaviorReviewing the compatibility of applications and processing through the package life cycleDocumenting the root cause analysis of the issues and fixing on case to case scenarios

Project Name - HP-TIS packaging Client - Progressive InsuranceRole - Packager & QCProject Description: The project incorporates repackaging and application life cycle management for Progressive Causality Insurance. The project not only required technical skills in creating MSI\MST using Install shield tool but packages testing in Windows XP and Win7 environments and fix for Vista using shims if necessary and deploying the application using SCCM. Responsibilities: • Customizing MSI and MST as per client requirement• Creating virtualized packages using Thinapp ,Citrix Xen app profiling and APP-V • Creating Packages on remote machines. Resolving Conflict errors.• Creating packages on Client Certified builds and testing them under Locked down client environment• Creation of Technical Review documents for the new requests.• Testing applications on Citrix environment, Windows 7.

Project Name - GPS Packaging services Client - CITI Group –GPSRole - PackagerProject Description: The project incorporates repackaging and application life cycle management for Citigroup business. The project not only required technical skills in creating MSI\MST using Install shield tool but packages testing in Windows XP, 2000 and Vista environments and fix for Vista using shims if necessary and deploying the application using HP OVCM(Radia) . The QC for the request is also catered to by the packagers. Responsibilities: • Customizing MSI and MST as per client requirement• Developing VB script as and when required in the packaging process• Creating Packages on remote machines. Resolving Conflict errors.• Creating packages on Client Certified builds and testing them under Locked down client environment• Publishing the packages in HP OVCM under DEV environment.• Handling the Software Deployment related tickets and responding to users• Testing the applications via OVCM under the required OS environment• Creation of SOE wraps using SOE Shell Utility• Creation of Server Packages (SPAC) requests• Creation of Technical Review documents for the new requests.• Testing applications on Citrix environment, Windows 7.