Ravi Konda Email & Phone Number

India

TX

Nottingham, MD

Houston, Texas

San Francisco Bay Area, Bangalore, India

San Juan, PR & Hyderabad India

• YBrant Digital Limited(LATAM & COLOMBIA) Accounts Managed On Site & Worked on:Department of Education (San Juan, Puerto Rico) October 2011 – August 2012 Projects: GTRS/RHUM/EPAS/ARRA 1512 Municipality Of Guayama.
• Interacted with clients in order to ensure all client needs are met on time and in a satisfactory manner.
• Maintaining sustained contacts and providing pre/ post technical assistance for achieving maximum customer satisfaction
• Developed and implemented KPI to add value for Client’s business along with IT teams while ensuring company's revenue and profit objectives are met.
• Leveraged KPI data to increase customer satisfaction and also increased revenue objectives by 10%-15% depending on nature of the customer solution
• Integrating company products, services & solutions to the customer(existing/new)

• Responsible for new account acquisition, identifying repeat business opportunities within existing accounts, comprehensive account planning, and cross-selling different service offerings – all to build predictable and.
• Efficiently Managed sales efforts to maximize the out come of the sale by following certain Key Point Indicators, to increase the success rate by 25%
• Pro-active sales activities to convert suspects into prospects. Work with pre-sales to craft suitable solutions and compelling proposals. Position solutions in the context of a customer’s business objectives
• Identifying prospective clients, mapping their requirements & coordinating their requirements for new business development.
• Responsible for Domain Consultancy during prospecting and proposal stages/ Approach/ Synergy Documents
• Identify the extreme focus areas for the year -for Apps Management, production & Infra Support

• Identified and short-listed the target-segment that was a priority for the sales effort
• Initialized and created a sales strategy to penetrate the most value-add accounts to chase
• Helped in creating the sales-policy and rules of engagement in the sales-cycle
• Liaised with the Off-shore arm to strengthen delivery from our off-shore arm
• My niche areas include ERP(SAP/Oracle/Peoplesoft) solutions, QA & Managed Services
• Responsible for strategic partnership with companies for supporting ERP(Oracle/SAP/Peoplesoft) resource augmentation services