Ravikiran Vk Email & Phone Number

Bengaluru, KA, IN

• Strategize, implement, and maintain program initiatives that adhere to organizational objectives
• Develop program assessment protocols for evaluation and improvement
• Maintain organizational standards of satisfaction, quality, and performance
• Oversee multiple project teams, ensuring program goals are reached
• Manage project resources for maximum productivity
• Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives

Bangalore

➢ Co-ordinate internal resources and third parties/vendors for the flawless execution of projects➢ Ensure that all projects are delivered on-time, within scope & budget.➢ Ensure resource availability and allocation.➢ Develop a detailed project plan to monitor and track progress.➢ Administer changes to the project scope, project schedule, and project.

Bengaluru Area, India

• Implementation - Installations, upgrades and maintenance of systems working on Speech Analytics, Text Analytics & Desktop and Process Analytics solutions.Performing customer facing Project Management,Assist Pre-Sale.
• Software distribution and enterprise antivirus solutions for customer location.
• Responsible for the Operation of patch management.
• Expert knowledge in Microsoft windows OS and Office suites
• Electronic Software delivery and troubleshooting within large Active directory environments
• Windows installer based software packaging tools and interfacing directly with end user’s

Bengaluru, Karnataka, India

• PRIMARY ROLE & RESPONSIBILITIES
• Gain and maintain knowledge of assigned customers' technical and business environment.
• Document and verify reported problems. Troubleshoot and resolve issues utilizing all available tools, resources, and documentation. Engage additional resources when necessary.
• Provide effective and consistent communication to management, peers and account team in support of customer.
• Take ownership for front line service and support to internal and external customers.
• Provide work support and guidance Support Engineers.

VM Ware Administration

Internal Helpdesk ( Global )