Ravikumar Narayanan Email & Phone Number

Salem, Tamil Nadu, India

Thichy

Head cashier is a person who shoulder the responsibility of monetary transaction in day today operation and who run the business smoothly every day balancing customer perspective and organisation perspective.

• Handled Quality Auditor operations in the capacity of Deputy Manager for a leading Asset management Companies (SBI & IDFC) nearly for 4 + years in Mutual Fund Registrar & Transfer agent (CAMS).• My assignment was to ensure quality of transaction processing to confirm to the ISO 9001-2008 standards of my Company.• Reporting of Weekly, Monthly & all periodical reports pertaining to management interest in Quality performance of Profit Centers (Units) & Evaluation of unit’s process management and reporting the same to Strategic Management Group.• Ensure and reports to top management on the Unit’s Compliance Rating as per the SEBI & AMFI Regulations with respect to transaction processing & R & TA operations.• Monitoring and proactively providing solution to the processing department to enhance the output with in the given TAT (Turn around Time) as per Service Level Agreements.• Monitoring the Customer Service Activities and providing solution to CS department so as they can complete their task with the given TAT.• Acted as a bridge between AMC’ s (Asset Management Companies) and R & TA to improve their better relationship & trustworthiness.• In addition to Quality Auditing, I have learned the processing procedure of all departments. This enabled me to perform my auditing function to the expectation of management.• Conducted Training Programs in Classroom module and in live operations for newly recruited team members.• Hosting of required software enhancements wherever improvement in process required to minimize the process timings and for simplified processing.

(a) Ist & 2nd line maintenance of Mirage –2000 Aircraft and M53-P2 Aero Engine.(b) Experienced in Refuelling and De fuelling of Aircraft, Aircraft Refueller operation and maintenance, Quality Control Check of petrol, oil and lubricants used in Aircraft system including Laboratory investigations.(c) Experienced in Management & Distribution of men, material and machine at Movement Control Centre(d) Performed the job of a Trainer in conducting On-The-Job Training sessions to workers in a computerised environment and conducted session on Aero Engine System in Seminars and workshop. (e) Planning the production of Aero Engine with the aim to reduce the run down time of Aero Engine.(f) Forecasting, Procurement, distribution and maintenance of Aero Engine spares tools and testers as per the forecasted critical spare requirements.(g) Effectively performed as a supervisor in Production Planning Group (PPG).(h) Actively participated in the commissioning and establishment of IVth line servicing of M53-P2 Aero engine

Dip. In Training & Development, Training & Development

Dip. In Law And Taxation, Taxation

Pgdmm, Marketing

Mba, Finance

B.Sc., Chemistry