Ravikumar Patel C.E.T. Email & Phone Number

Mississauga, On, Ca

Toronto, Canada Area

TECHNICAL:• Diagnose and resolve electronic and mechanical problems with minimal assistance. Complete and close all PMs, FCOs, Service Work Orders and associated documentation within regulatory, Hospital protocol and Philips established timeframes.• Complete formal and informal training to gain and maintain knowledge of technical advances and current industry trends.• Takes initiative to continuously develop technical and professional skills commensurate with business strategy and applying emerging technologies.• Understand and apply electronic and mechanical theory to diagnose and repair equipment including knowledge and use of all necessary tools and test equipment to improve equipment reliability.CUSTOMER OWNERSHIP:• Proactively communicate with the customer at multiple levels to build satisfaction, credibility, and trust.• Own customer experience by meeting KPIs, communicating effectively and projecting a sense of urgency to achieve customer expectations. TEAMWORK:• Contribute to the overall success of MA&TC Services by supporting decisions, aligning to strategies, and crossing boundaries to remove roadblocks for the attainment of team goals and objectives.• Provide constructive feedback to the team in support of improved team performance and development. • Take initiative to learn from others and seek out subject matter experts to mentor in areas where the team needs development.• Serves as a mentor and host for standard orientation process.COMPLIANCE/OPERATIONAL MANAGEMENT:• Perform all administrative duties in a complete manner within prescribed standards, policies and guidelines.• Safeguard patient data to associated regulatory requirements.• Understand customer contract entitlements, meet required response times, deliver service per the customer entitlement, and obtain POs for any service delivered outside of customer entitlements.

North York, Ontario, Canada

• Perform equipment installation, relocation, product level engineering and configuration changes, upgrades and/or modifications to ophthalmic products.• On site installation, training, preventive maintenance and the repair of Medical equipment. • Applies technical training and experience to affect equipment repair on medical products.• Performs equipment problem determination utilizing the maintenance package, diagnostics, reference documentation, service aids, system tools.• Good working knowledge of applicable codes and standards (i.e. CSA standards). Attends training activities to keep up to date on codes, standards and work practices.• Reads and interprets blueprints, specifications and drawings.• Develops and modifies testing criteria for devices when necessary considering any safety or standard issues.• Assists in in-service education programs for other staff and customers relating to electro-medical devices, their use and safety.• Works within the inventory control and ordering procedure to maintain adequate inventory levels of spare parts and materials. Initiates purchase requisitions.• Assists in estimating costs for installations and repairs. And when assigned, plans and carries out installations.• Performs preventative maintenance to the schedule and procedures in the computerized work order system. Uses this system to log repairs and keep equipment histories. Provides input pertaining to this system to improve the effectiveness of the preventative maintenance program.• Submitting work order under each job assign in Enterprise resource planning Software.• Generate reports depending on the work performed and can be used for reference in future.

Maintanance, repair, troubleshooting and refurbishing of electronics mobile equipment from samsung, HTC, motorola companies.

Toronto, Canada Area

Performed incoming inspection, and preventive maintenance on patient care equipment to ensure safety and technical standards● Troubleshot, and repaired malfunctioning equipment including patient monitor, ultrasound machine, infusion pump, centrifuge, defibrillator, vital sign machine in a self-directed, and timely manner● Recorded all events(e.g. service, calibrate, repair) related to medical equipment by creating and modifying work orders on TMS database● Contacted vendors and manufacturers regarding parts purchase/inquiries, price quotes, and technical assistance● Provided guidance to hospital staff with the proper functioning and maintenance of medical equipment● Worked on assigned tasks or ongoing projects to meet the requirements within the timeline● Performed inventory of parts and accessories of devices to keep database up-to-date

cancer research. Nano particles as drug delivery system

Technical Service:• Performs planned preventive maintenance, calibrations where certification may be required and electrical safety inspections on imaging and related equipment in compliance with established standards• Researches and initiates orders for repair parts while working within established budget parameters• Informs manager with the status of repairs, scheduled inspections, unusual equipment situations and any customer concerns• Works with, directs and documents the activities of vendors, and outside service technicians to ensure proper service delivery• Assists the Service Operations Manager with special projects as assignedRegulatory Compliance• Ensures the accuracy and integrity of the equipment database to include the inventory, performance maintenance (PM) schedules, nomenclature and service history• Adheres to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures• Responsible for ensuring all service documentation is completed in a timely and accurate mannerKnowledge/Abilities• Knowledge of Microsoft Office (Excel) and networking applications is required• Excellent interpersonal and customer service skills• Strong written and verbal communication skills• Performs periodic inspections of current inventory status and maintains an inventory of common failure parts to ensure equipment uptime• Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical imaging devices• Maintains the accuracy and integrity of the equipment database to include inventory, performance maintenance (PM) schedules, nomenclature and service history

Advanced Diploma, Biomedical/Medical Engineering

Master Of Science (Ms), Molecular Medicine, Distinction

Bachelor Of Engineering (B.E.), Biomedical/Medical Engineering, First Class

Ssc