· Trading in Equities, Foreign Currency, Commodities and Major Indices· Executing and managing CFD and FX orders and trades including performing adjustments required for corporate actions and accounting for trades. · Monitoring and tracking trading activity· Setting trade prices and monitoring validity of prices for equities, indices, FX and commodities and identifying abnormal market activity· Monitoring customer cash positions, top client P&Ls, clients on margin call and closing customer positions if cash balances are at risk of negative equity.· Creating reports to analyse top clients P&L’s; to identify proprietary risk; to create regulator reports· Identifying and resolving trading errors.· Monitoring movement in asset prices to determine potential risk positions· Reconciling the hedge trades with the counterparty and balance house positions· Assisting in preparation of regulatory reports, MIFIR, EMIR and periodic regulator reports· Comply to company and compliance policies and procedures.

• Developing and retaining a competent level of system, product, and technical knowledge.• Providing good customer service to build and maintain working relationships with clients to meet their requirements to ensure they are retained. • Liaising and collaborating with all team members to ensure highest standards of delivery.• Updating the CRM system to confirm it accurately reflects my sales activity throughout the buying stage.• Working to meet daily, weekly and monthly sales targets and KPIs.• Working with Businesses and identifying key business decision makers to being sales process.• Working with the marketing team to run new campaigns• Handling inbound calls and dealing with issues, retaining customers and converting into sales.

• Working with staff members as a team to address any issues whilst striving to reach daily sales targets. • Promoting seasonal products and services to the most suitable customers• Analysing customer shopping patterns allowing the most effective products to be put on display.• Ensured that customer service was enhanced by successfully creating a welcoming environment. • Achieving all KPI targets