Receive, review, analyze, and enter public requests; send correspondence as needed.Collaborate with management and customers to troubleshoot and research issues.Manage production volume, ensure quality control, and handle other production aspects.Utilize customer database to enter and track case progress, ensuring accuracy and currency.Gather and compile data for reports, communicating recommendations, progress, and concerns to leadership.Communicate effectively with internal and external teams, both orally and in writing.Organize and maintain work areas, sorting materials and stocking supplies.Operate and perform routine maintenance on office equipment including printers, scanners, and photocopiers.Inventory, maintain, and file project-related data.

Coordinated transportation providers to ensure prompt and proper movement of shipments.Responded to customer inquiries, referring clients to the appropriate channels.Reviewed purchase orders and shipping documents to ensure accuracy.Arranged special shipping as necessary and tracked and corrected shipping errors.Prepared bills and invoices and managed distribution and shipment budgets.Ensured that the quality of all services provided met required standards.Developed and improved processes to enhance supply chain efficiency and organization

Accurately input data and operated within the GCSS-Army system.Coordinated and expedited the flow of materials, parts, and components in line with production and shipping schedules.Verified incoming shipments against bills of lading, invoices, manifests, and other records.Conducted research using GCSS-Army transaction codes and performed physical inventories of bench stock items.Compiled and recorded production data from customer orders and worker production sheets.Prepared production reports based on compiled data following prescribed formats.Operated material handling equipment and performed additional duties to support operational objectives.

Prepared unit/organizational supply documents and ensured timely processing.Distributed, tracked, and issued KYLOC inventory to soldiers, collaborating with the Supply Sergeant to meet supply needs.Categorized equipment turn-ins and ensured accurate documentation of supply processes.Received, inspected, inventoried, loaded/unloaded, stored, issued, and delivered supplies and equipment.Maintained automated supply systems for organizational and installation supplies using GCSS-Army.Secured and controlled weapons and ammunition in designated security areas.Conducted physical inventories and inspected completed work for accuracy and compliance with regulations