Product Management, R&D and Technology Partner Management of products at Intervoice and Convergys (acquired Intervoice in September, 2008). The products include Multi-channel Self-Service (Voice Portal/IVR, Web and Mobile), Soft ACD, Mobile Messaging and Mobile Apps, Policy Management and Decisioning Systems, and Social Media. Responsible for product P&L. Led a large global multi-site team of product managers, technology partner managers and R&D team.

Cloud Solutions start-up to deliver RFID based asset and goods tracking solutions to Defense, Pharmaceutical and Consumer Goods Retail industries.Status: Closed the company. Reason: Targeted a market that struggled, due to poor ROI, to reach reasonable scale.

Co-founded, directed, and operated a successful business process automation software company. Managed technology roadmap, product development, and business operations. Served as corporate executive representative in several retail industry standards initiatives sponsored by industry consortia such as EAN-UCC. Positioned company for acquisition and successfully executed the profitable sale of company assets to bTrade, a B2B software company based in Irving, Texas.Developed cloud-based, on-demand supply chain solution to enable exchange of product catalogs between retailers and suppliers and deployed the solution for hundreds of suppliers in less than 18 months.

Promoted through a series of positions with increasing responsibility and authority from Engineer to Vice President. Executed the complete product life cycle from inception to product management, product development, product marketing, and channel development for the innovative Magellan Passport networking product portfolio. Led product development, channel development and marketing efforts that enabled Passport to become the market leader in WAN Switching and the cornerstone of Nortel’s enterprise, carrier voice switching wireless networking product portfolio. Recognized twice by McGraw Hill's Data Communications magazine and Networld+Interop as the pioneer of voice networking over packet networks.