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Ravind Kumar Email & Phone Number
Head of IT Shared Services
at
Logicalis Australia
1 work email found
@logicalis.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of IT Shared Services
Location
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
Who is Ravind Kumar? Overview
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Quick answer
Ravind Kumar is listed as Head of IT Shared Services at Logicalis Australia, based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia. AeroLeads shows a work email signal at logicalis.com and a matched LinkedIn profile for Ravind Kumar.
Ravind Kumar previously worked as Global Support Manager at Thomas Duryea Logicalis and Infrastructure Support Manager at Thomas Duryea Logicalis. Ravind Kumar holds Master Of Business Administration - Mba, Business Administration And Management, General from Universiti Putra Malaysia.
Company email context
Email format at Logicalis Australia
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{first}.{last}@logicalis.com
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Profile bio
About Ravind Kumar
Hello, I’m Ravind Kumar. I’m a senior-level IT leader focused on improving performance, inspiring teams and enhancing customer experiences. I have a history of developing top-performing teams, streamlining processes, and optimising systems for unparalleled customer experiences. Specific areas of expertise span managed sources, outsourcing and IT support. I have 20+ years in Global IT support, 20+ years in Global ITIL environments, 17+ years in IT leadership. EXPERIENCE HIGHLIGHTS:✔ Restructured organisations, energised teams and facilitated change adoption✔ Rebuilt cultures for cost-effective operations and world-class service✔ Tracked and analysed metrics to pinpoint performance gaps✔ Made data-driven decisions to fuel productivity and customer satisfaction✔ Opened a new Support Centre in Malaysia — achieved cost savings and improved customer satisfaction✔ Drove additional cost savings—streamlined headcount, redundant systems and processes ✔ Trained and empowered teams achieving 95% employee retention
Listed skills include Technical Support, Cisco Technologies, Data Center, Itil, and 15 others.
Current workplace
Ravind Kumar's current company
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9 roles
Ravind Kumar work experience
A career timeline built from the work history available for this profile.
Head Of It Shared Services
Current
May 2020 - Present
Global Support Manager
Streamline, revitalise, and scale the managed services function following recent acquisition and ongoing integration. Provide vision and direction for Cloud, Service Desk, Network/Security, UC/Voice, Back-up/Storage, Desktop, Infrastructure, HR, and Field Services (100+ staff) supporting Cisco, Microsoft, Dell EMC, NetApp Citrix, VMware, Aruba, Ivanti and.
Nov 2017 - May 2020
Infrastructure Support Manager
Nov 2015 - Nov 2017
Network Support Manager
Nov 2012 - Nov 2015
Duty Manager
Sep 2006 - Nov 2012
Technical Support Engineer
Responsible for the technical support of Blue Coat range of products and services, remotely supporting customers globally, focus on the Asia Pacific region.✔Handled business critical and high impacting Incidents with customers, resellers and integrators on technical issues reported via phone, email and ITSM Tool. ✔Worked directly with the Engineering.
Oct 2005 - Sep 2006
Network Analyst
Supported 170000 DHL employees at three NOC Data Centres providing tier 1-3 support for >5000 network devices across 700 locations in 215 countries worldwide. Acting team leader and point of escalation for the NOC Front Line team during the absence of NOC Team Leader, supervising a team of 14. Bridged communications between NOCs and IT leadership.✔Project.
Mar 2003 - Oct 2005
Technical Executive
Nitcom Telecommunications
Involved in RFIs, RFQs, RFPs, tenders, projects, training, documentation, deployment and technical support of NEC and SELTA PABX, Voicemail and Call-Billing systems throughout Malaysia.
Oct 2002 - Mar 2003
2 education records
Ravind Kumar education
Master Of Business Administration - Mba, Business Administration And Management, General
Bachelor Of Communications And Electronics Engineering, Electrical, Electronics And Communications Engineering, Honours
FAQ
Frequently asked questions about Ravind Kumar
Quick answers generated from the profile data available on this page.
What company does Ravind Kumar work for?
Ravind Kumar works for Logicalis Australia.
What is Ravind Kumar's role at Logicalis Australia?
Ravind Kumar is listed as Head of IT Shared Services at Logicalis Australia.
What is Ravind Kumar's email address?
AeroLeads has found 1 work email signal at @logicalis.com for Ravind Kumar at Logicalis Australia.
Where is Ravind Kumar based?
Ravind Kumar is based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia while working with Logicalis Australia.
What companies has Ravind Kumar worked for?
Ravind Kumar has worked for Logicalis Australia, Thomas Duryea Logicalis, Blue Coat Systems, Dhl, and Nitcom Telecommunications.
How can I contact Ravind Kumar?
You can use AeroLeads to view verified contact signals for Ravind Kumar at Logicalis Australia, including work email, phone, and LinkedIn data when available.
What schools did Ravind Kumar attend?
Ravind Kumar holds Master Of Business Administration - Mba, Business Administration And Management, General from Universiti Putra Malaysia.
What skills is Ravind Kumar known for?
Ravind Kumar is listed with skills including Technical Support, Cisco Technologies, Data Center, Itil, Vmware, Virtualization, Networking, and It Service Management.
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