Ravinder A. Email & Phone Number

California, United States

San Francisco Bay Area

Heading the Cloud and Infrastructure Portfolio. Leading product management, technology partnerships, solutions engineering and managed services functions. Collaborating and spearheading cross-functional corporate initiatives, closely engaging with sales, marketing, and delivery leadership to ensure alignment on GTM strategy, customer success, and desired business outcomes. The portfolio offerings span across hybrid & multi-cloud, data center, enterprise applications, migrations, security, observability, AIOps, GenAI, and DevOps/Automation.

San Francisco Bay Area And India

Founded Milagro Consulting Services Inc. to provide comprehensive IT Consulting and Transformation Solutions & Services across Data Centers, Hybrid Cloud, Migrations, Security, and Application support for enterprises and Telcos globally. Spearheaded Strategy, Product Management/GTM, Managed Services, Professional Services, Solution Engineering, and Partnerships. Successfully initiated and managed numerous substantial engagements with service providers and Enterprise customers, resulting in the establishment of a multi-million dollar revenue company within a brief timeframe.

San Francisco Bay Area

Co-founded a SaaS Platform startup specializing in Pre-sales & Support CRM Products. Spearheaded the development of a multi-tenant, microservices, and NLP-enabled cloud platform to deliver the industry's pioneering Sales Engineering Platform, enhancing corporate customer IQ and SE productivity.Led comprehensive product development efforts, including Market Analysis, Product Management, GTM Strategy, Product Engineering (Backend/Front-end/Mobile App), Partnerships, and Pre-Sales engineering functions. Drove MVP creation and product concept validation with key clients such as Nutanix, Cisco, FireEye, Cloudera, and Cipher Cloud.

San Francisco Bay Area

Brought in to spearhead a significant technical transformation for ShoreTel's legacy on-premises collaboration product line, guiding its transition towards a scalable and multi-tenant Hosted Cloud Unified Communications as a Service (UCaaS) model. Established agile engineering practices and implemented a global product development and testing delivery model, alongside a scalable 24x7 customer escalation, sustaining, and support function. Led a sizable global onshore and offshore team of over 200+ proficient professionals in navigating ShoreTel's Cloud-hosted platform transformation from conceptualization through execution and launch. Additionally, supervised the PMO office, cloud operations, Service Reliability Engineering, and Disaster Recovery (DR) functions, overseeing capacity planning, release management, DevOps, and process automation efforts.

San Francisco Bay Area

Recruited to helm Juniper’s solutions management and engineering division focusing on cloud, data center, and enterprise sectors. Developed the organizational vision and strategy to cultivate a range of solution portfolio offerings and exceptional solutions engineering functions, aimed at enhancing product and solutions offerings. In a brief period, the team authored multiple technical books/publications and validated designs, establishing technical thought leadership and delivering unique differentiation and value propositions to customers. Worked closely with sales, technical marketing, and cross-functional product teams to influence product roadmaps, Go-To-Market (GTM) strategies, and sales enablement initiatives. Forged strategic technology partnerships with leading industry players (IBM, Poly, Microsoft, etc.) to collaboratively develop solutions and execute GTM strategies, driving overall sales growth.

San Francisco Bay Area

Served as a pioneering member of Cisco’s groundbreaking Unified Communication/VoIP engineering business unit, which laid the foundation for much of Cisco's growth in the 100+ billion UC & Collaboration market segment. I oversaw software development, testing, and automation framework functions. Additionally, I directed Cisco’s solution integration and partner interoperability initiatives, serving major service providers such as Comcast, TWC, Cox, Cbeyond, and AT&T.Managed and coordinated a large team of over 100 engineers (both full-time employees and contractors) across India, Canada, and multiple locations throughout the US.

Master Of Science

Digital Transformation Certification

Mba