Ravinder C. Email & Phone Number

Coventry, GB

Coventry, England, United Kingdom

• Developed and managed projects which included: large Laptop & desktop rollouts, VoIP phone migration rollouts and COVID Vaccination setup
• Working with third-party suppliers to coordinate sufficient supply of IT stock, arrange delivery timeframes and update our management systems
• Liaising with Stakeholders to ensure agreed SLA timeframe was being delivered
• Creating accurate and regular reports on stock control, project progress and asset management
• Respond to centralised IT Service Desk phone calls, logging as Incidents, Service Requests or Queries, and action accordingly, with agreed SLA
• Carry out initial incident diagnostics, resolve with a first-line fix where possible and attend Sites to resolve hardware and network issues which cannot be fixed remotely

West Midlands, England, United Kingdom

• Attend rental properties at the start and end of tenancies to carry out a visual assessment of the condition of the property
• Produce a detailed and accurate written report
• Work closely with estate agents, landlords and tenants to discuss findings

Rugby

• As an Engineer my duties include:
• Prepping new laptops and desktops for deployment by imaging (standalone, WDS, MDT, SCCM); installing software and operating systems, computer hardware engineering e.g. replacing computer components
• Troubleshooting and resolution of failed hardware, build issues including calls with manufacturers
• PAT testing different appliances making sure each item is safe to use
• Liaising with team leaders, consultants and clients on a daily basis to make sure SLAs were being met
• Quality checking of relevant orders and raising the overall awareness of quality requirements across the team

Coventry, United Kingdom

• As a Technician my duties included:
• Programming computers to prepare for re-sale
• Diagnosing faults and carrying out necessary repairs on computers and tablets
• Computer hardware engineering e.g. replacing computer components
• General administration duties and updating records
• Operating as Team Leader and training new colleagues

Coventry, United Kingdom

• As Assistant Manager my duties included:
• Stock management including displays, ordering new stock, implementing a new storage system
• Assisting with purchasing new items
• Sales, interacting with customers, identifying their requirements and delivering an appropriate product
• Marketing and branding the shop, helping organise promotional material
• Shop floor management, opening/closing and managing whole shop in Manager’s absence