Ravinder Heer Email & Phone Number

Nottingham, England, United Kingdom

Worksop, Nottingham

Nottingham, United Kingdom

An end to end Test Manager in the Digital portfolio responsible for delivering System Integration Testing (SIT), User Acceptance Testing (UAT), Operational Acceptance Testing (OAT) and Performance Testing (PT) of Boots’ highest-priority 2019 project, the integration of a third party-hosted Cloud SaaS solution to manage Customer Information and Access Management (CIAM) together with a major Abacus database upgrade.Key Achievements;Successfully managed end to end testing on an enterprise level program integrating a third-party SAP Customer Data Cloud SaaS solution with boots.com and data migration of ~12mm accounts based on complex extract logic due to legacy data via secure file transferWith IBM-led delivery managed major Unica and Abacus database re-platform used for campaign management, tasked with providing project governance on all aspects of testing, reviewing test plans and closure reports across all testing phases, shaping IBM test approach and managing independent team of testers when gaps with coverage were identified Managed testers both on and offshore and coached and presented to testers on Agile testing best practices in weekly community of practice.

Nottingham / Coventry United Kingdom And Germany

In this role I led the testing of a varied pipeline of work within the Digital portfolio. Projects included major platform upgrades, website integration hosted by a third party vendor, major re-branding of the company website across multiple desktop browsers and mobile devices, enhancements to legacy platforms and several small change projects.Key Achievements;Managed end to end testing including accessibility for a large website migration in-sourced from a third party supplier and integrating with Sitecore CMS and Microsoft SQL server backend over four successful phases into productionServed as overarching Test Lead across 4 scrum teams with 2 testers per team and was main point of escalation to resolve testing blockers to support continuous delivery of testing across the entire programSelected to work with colleagues in Germany to represent E.ON UK, tasked with cross-team Agile learning and best practices for testing and implementing these for Digital UK

Milton Keynes, United Kingdom

In this role I successfully completed System Integration Testing (SIT) and live implementation phases of Argos Card Mobile App. This was a multi-million-pound project across multiple delivery streams testing complex backend solution.Key Achievements;Managed mobile app rewards, analytics batch files processing and a web-based customer service portal integrated to a new backend Oracle databaseResponsible for test estimation, test plan and risk-based approach, risk management and mitigation, using HP QC for daily test reporting to key stakeholders and defect management and supporting the implementation of the live releaseVerification of technical API traffic management via a WebSphere Message Broker that orchestrates the API payload requests and responses to and from existing back-end infrastructure and external third-party suppliers

Nottingham, United Kingdom

I successfully completed SAT and UAT testing integrating a new client onto TDX’s in house PLATO debt placement and recovery management platform tasked with leading all test activities within an Agile delivery team.Key Achievements;Working within an agile environment using both Scrum and Kanban with a strong enthuses on whole-team collaborationReviewing high level and detailed business requirements, file format and strategy documents and providing timely feedback to the Business Analysts identifying & raising defects early as possible in the project life cycle Leasing with the Business Operation leads to coordinate and manage UAT test activities, which consisted of providing them with a test schedule, configuring environments, monitoring/reporting progress and being a point of contact for any impediments

Northampton, United Kingdom

I successfully delivered testing on a variety of high profile Digital projects that used innovative, cutting edge technologies to leverage business value.Key Achievements;Digital Offers Programme - Successfully managed UAT and Implementation phases of Barclaycard’s #1 strategic $250mm Bespoke Offers project for 2013 by leading the mobile app work stream, daily defect management and progress reportingDigital Consumer Payments Portfolio - Successfully led UAT and Implementation phases delivering a first-to-market Mobile Contactless NFC Payment proposition by managing end to end testing on the mobile web registration work stream Data Migration Programme - Successfully delivered UAT and Implementation phases of a major Credit Card portfolio data migration with the acquisition of ~1.4mm accounts responsible for test planning, analysis, design and execution activities

Derby, United Kingdom

In this role I successfully completed testing of a complex Credit Limit Decision Logic and Fraud Prevention measures on the company website.Key Achievements;Business Innovation & Skills programme - Successfully completed UAT and Implementation phases of a complex credit limit decision logic on the company website, managing end to end testing using a requirements-based approachFraud Payee Verification programme - Successfully completed UAT and Implementation phases of a Fraud Prevention solution on the company website, managed multi-platform testing across different browsers and core SMS gateway setup

Derby

Bsc (Hons): Computer Studies, 2:1

Btec National Diploma In Computer Studies

Gnvq Intermediate Business

8 Gcse’S Grade A-C Including Mathematics And English