Ravinder Kumar Email & Phone Number

Lisbon, Lisbon, Portugal

New Delhi

Provides F&B leadership and direction resulting in a superior guest experience satisfactionEstablishes standard operating procedures for all aspects of F&B Department including:Recruiting and selection of management / hourly personnelTraining and development programsFood and Beverage safety and sanitationOrdering/PurchasingCost of goods controlsBudgeting / forecastingLabor forecastingAdditional financial management systemsMenu developmentRecipe… Show more Provides F&B leadership and direction resulting in a superior guest experience satisfactionEstablishes standard operating procedures for all aspects of F&B Department including:Recruiting and selection of management / hourly personnelTraining and development programsFood and Beverage safety and sanitationOrdering/PurchasingCost of goods controlsBudgeting / forecastingLabor forecastingAdditional financial management systemsMenu developmentRecipe documentation and quality controlsSupervises the continued development of new service techniques towards maximum guest satisfaction, improving per person spending at minimum operating costsInitiates the development of new and analyzes existing procedures and special promotions that will improve guest patronage, frequency of return and revenueWorks closely with local, state and governmental organizations in maintaining highest standards or health, sanitation and cleanliness in food and beverage areasSupervises the handling of all guest complaints in the food and beverage areasWorks with operations team to assist in new unit openings, remodels or new program implementation.Researches latest F&B trends, analyzes viability with the brand to maximize revenues and create differentiationRemain on the cutting edge of new alcohol related brands and drink trends to maximize revenues and create differentiationCoordinates the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment Show less

Kuwait

• Review and evaluate Guest feedback and react accordingly ensuring all compliments and complaints are responded to in a timely and appropriate way.• Ensure all Guests are welcomed in a polite and friendly manner.• Maintain the department facilities, standards of presentation and levels of service.• Maintain high standards of comfort, cleanliness, and hygiene throughout the department. • Demonstrate perfect knowledge of all food and beverages served in the bar and restaurant and… Show more • Review and evaluate Guest feedback and react accordingly ensuring all compliments and complaints are responded to in a timely and appropriate way.• Ensure all Guests are welcomed in a polite and friendly manner.• Maintain the department facilities, standards of presentation and levels of service.• Maintain high standards of comfort, cleanliness, and hygiene throughout the department. • Demonstrate perfect knowledge of all food and beverages served in the bar and restaurant and their preparation and presentation.• Conduct monthly communication meetings with all Team Members.• Ensure all Team Members have a Personal Development Plan that details and actively encourages use of programs offered by Training Calendar.• Organise training of restaurant personnel as required.• Work with F&B Cost Control to ensure stock takes are carried out in a timely manner and ensure food and beverage cost control targets are maintained. Show less

Praslin, Seychelles

• Ensure all Guests are welcomed in a polite and friendly manner.• Maintain the department facilities, standards of presentation.• Maintain high standards of comfort, cleanliness, and hygiene throughout the department.Working for Constance lemuria resort LHW (leading hotel of the world) since 15 Feb 2012 till date as Restaurant Captian.Duties & Roles-Taking care of fine dine restaurant (Beach Bar & Grill) operation.Anticipating guest needs Taking care of restaurant… Show more • Ensure all Guests are welcomed in a polite and friendly manner.• Maintain the department facilities, standards of presentation.• Maintain high standards of comfort, cleanliness, and hygiene throughout the department.Working for Constance lemuria resort LHW (leading hotel of the world) since 15 Feb 2012 till date as Restaurant Captian.Duties & Roles-Taking care of fine dine restaurant (Beach Bar & Grill) operation.Anticipating guest needs Taking care of restaurant team member requirements.Arranging the reservation of guest as per requirement.Arranging daily briefings with restaurant team members for better improvement.Making arrangements of the things required during the festive. (Store & others) Show less

Mumbai

Worked as a bartender for westin hotel Mumbai for 9 months.Duties & Role -1) bar operation 2) creating new cocktails 3) Aanticipating guest needs.4) launch of the bar tropical festival 5) created new cocktail for new bar menu.

Indore Area, India

RADISSON BLU, INDORE,MPOutlet:- BanquetOutlet:- BarObservation:- In Radisson hotel, worked as a pre opening staff in F & B Service, as a associate. It helped me to learn and grasp alot of new prospective. Achieved good knowledge of playing banquet operation. Also use to maintain our inventory on daily bases. Passionate about learning new things and creating new objectives for company's profit. Can also do different type of setup in banquet as per functional prospectus(FP or… Show more RADISSON BLU, INDORE,MPOutlet:- BanquetOutlet:- BarObservation:- In Radisson hotel, worked as a pre opening staff in F & B Service, as a associate. It helped me to learn and grasp alot of new prospective. Achieved good knowledge of playing banquet operation. Also use to maintain our inventory on daily bases. Passionate about learning new things and creating new objectives for company's profit. Can also do different type of setup in banquet as per functional prospectus(FP or BO).i have the ability to adjust with the required work environment and required work task accomplishment.Achieved the following certificates :'Best bartender in town' -during the cocktail festival 2010 Oct'Best employee pre opening team'- in 2010 may 'Best employee of the month' - in banquets august 2010The journey with radisson hotel was a very great learning experience. Show less

B.Sc In Hotel Management, English

High School, First Class