Jul 16 – Dec 16 Process Team Member United Biscuits • Inspect samples & measure and record product quality• Record all sample findings to allow full traceability of data• Follow recipes to detail to produce consistent product• Monitor all production records to check compliance• Raise non-compliance to management and follow up on corrective actions• Comply with all health & safety procedures

Nov 15 – Jul 16 Retentions Adviser Sky• Customer service and retention• Maintaining knowledge of products and services• Promoting products and services with a view to upselling

Mar 11 – Nov 15 Night Shift Supervisor/Chef Peckham’s Scotland ltd • Prepared all sandwich fillings and cold & hot deli items • Prepped and cooked all Indian curries & pakora• Worked with chefs to plan menus and food development• Planning outdoor catering events• Stock control and ordering• Packing and labelling of food products for retail sales• Hiring, training, supervising and motivating permanent and temporary staff• Organising staff rotas• Making sure all health and safety regulations are strictly observed, recorded and archived• Monitoring the quality of all product before they leave the factory• Keeping to budgets and maintaining financial and administrative records.• Delivering orders to the retail shops when required