-Providing customer service by selling phone service plans like Fido plans to chatR customers.- Worked with ICM application and verified the sales for the customers by filling out the sales log.- Perform other related duties and assignments as required and as assigned by supervisor ormanager.

-Providing customer service by resolving customer issues about the installation, operation andmaintenance of products and applications as well as any other queries- Building and maintaining positive customer relations by offering personalized solutions andensure requests are handled appropriately by coordinating with various functions within thecompany. Schedule service calls and follows up with customers/clients- Troubleshooting and resolving issues using established diagnostics tools and procedures.- Responsible for accurate data input using prescribed applications like CORE, Microsoft Excel.- Prepared Datasheets with all input data fields and report with visuals to the manager about dailyupdates.- Perform other related duties and assignments as required and as assigned by supervisor ormanager.