Ravindra Dhainwal Email & Phone Number

Jaipur, Rajasthan, India

• Managed the development and implementation of infrastructure automation solutions using AWS technologies such as EC2, S3.• Created IAM policies for users and groups with proper access control levels according to organizational security requirements.• Provided technical support to customers regarding their queries about deploying applications on Amazon Web Services.• Performed regular reviews of backup logs to identify potential issues or problems.• Provided technical support to end users regarding their backup needs.• Monitored storage utilization trends to ensure effective capacity planning was in place.• Provided technical support for web-based applications and services to customers.• Analyzed server logs regularly in order to detect any errors or anomalies that may indicate a problem with the website's performance.• Performed regular maintenance tasks on web servers to ensure optimal performance of websites.• Monitored website analytics data to track usage patterns and identify areas that need improvement or optimization.• Maintained positive working relationship with fellow staff and management.• Performed regular security audits of web applications to identify potential vulnerabilities.• Conducted research on emerging technologies that could be applied to improve the user experience of websites.• Provided technical guidance on matters related to web services architecture and implementation.• Identified areas where automation could be used to streamline workflows and reduce manual labor.• Monitored website health metrics such as uptime, response time, page load times.• Resolved customer complaints related to website issues in a timely manner.

Udaipur Area, India

• Monitored and managed performance of EC2 instances.• Established backup and recovery procedures for critical data stored in Amazon S3 buckets or RDS databases.• Implemented security measures such as IAM roles and policies and encryption techniques.• Consulted users to determine areas in need of improvement.• Diagnosed, troubleshot and resolved hardware and system problems.• Installed security software to protect networks.• Monitored network performance to determine adjustments needed.• Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.• Identified and resolved website performance issues.• Tested site functionality on multiple browsers and devices.• Maintained software applications such as Content Management Systems and eCommerce platforms.• Configured web server software such as Apache or Nginx.• Performed regular backups of website files and databases

Chandigarh

• Coordinated with other departments to ensure smooth functioning of activities.• Maintained records of all operational activities for future reference.• Monitored daily operations and ensured compliance with company policies and regulations.• Prepared monthly progress reports detailing achievements against set targets.• Worked closely with customers to understand needs and resolve diverse issues.• Coordinated work of team of 14 employees to help each team member carry out accurate work.• Provided guidance and support to team members to help them achieve goals.• Provided necessary technical assistance and advice to subordinates when needed.• Resolved conflicts between staff members in a timely manner.• Created processes for handling customer complaints effectively.• Maintained current understanding of company offerings to better serve customers and team members

Jaipur Area, India

• Provided technical support for users on various aspects of using Linux systems.• Implemented security measures such as firewalls, patch management, intrusion detection, prevention systems and authentication protocols.• Performed capacity planning for future growth of the Linux infrastructure.• Conducted regular audits to ensure compliance with security policies.• Configured and maintained software applications, including Apache, Nginx, MySQL, DNS and DHCP services.• Troubleshooted and resolved system issues related to Linux operating systems.• Led efforts to migrate legacy data from older server platforms to newer ones.• Optimized performance of mission-critical applications running on Linux servers.• Deployed servers with appropriate OS versions based on customer requirements.• Trained junior staff members on best practices related to managing Linux systems.• Performed patch, update, security scanning and configuration to meet OS performance mandates.• Configured, tested and managed software installations.• Reduced service backlog by resolving daily tickets efficiently

Nasik Area, India

• Managed user accounts on the Linux environment by creating new users and modifying existing ones as per their needs.• Performed patch, update, security scanning and configuration to meet OS performance mandates.• Configured and updated Linux servers with latest releases and patches.• Configured, tested and managed software installations.• Increased system security and performance with proactive changes.• Resolved conflicts between different processes running simultaneously on the same server by optimizing resource allocations accordingly.• Installed, configured, maintained and upgraded Linux operating systems and services.• Manage Hosting services for client and data center

Bachelor Of Arts - Ba, Public Administration Enrollment No. 165811512

Bachelor Preparatory Programme, Enrollment No. 156580721

Diploma In Information Technology

Education record