System Engineer
Current• Monitor and maintain shared hosting servers, VPS servers, and dedicated server.• Ensure uptime standards are maintained by reviewing statistics on a weekly basis and formulating plansto resolve any recurring issues.• Track down difficult problems identified by monitoring systems on a recurring basis.• Assist with capacity planning.• Use advanced troubleshooting techniques to correlate issues through logging and other methods.• Manage backup servers (R1soft and share-based) and address any issues that arise.• Plan ahead to ensure availability of new hardware and licensing based on current trends.• Provision new shared servers, VPS, and advanced dedicated server customer requests.• Mentor L2 staff.• Address escalated tickets from L1/L2 staff that have difficult-to-solve problems.• Create shell scripts to solve repetitive tasks.• Optimize server environments to meet specific web application requirements.• Manage large scale data migrations.