Ravindra Kumar Email & Phone Number

Delhi-Ncr

1) TRAINING & CONSULTANCY - ISO 9001, ISO 14001, OHSAS 18001, ISO 27001, ISO 22000, TS/16949 etc.2) MASTER BLACK BELT - Lean and Six Sigma, deployment leader, sponsor development etc.3) PROCESS EXCELLENCE EXPERT - TQM, Kaizen, 5-S, Quality Circle implementation etc.4) TRAINER & COACH - Statistical Process (Quality) Control, Design of Experiments, Measurement System Analysis etc.5) LEADER - Customer Satisfaction & Loyalty Development, Customer Complaint Handling System etc.6) SUSTAINABLE DEVELOPMENT LEADER - Reducing Carbon Footprints, Green House Effect.7) ORGANISATIONAL RISK MANAGEMENT

Delhi/ Ncr

1) Customer Satisfaction and Loyalty Development - CSAT improvement, customer survey2) Customer Complaint Management - Monitoring all India region customers3) Six Sigma deployment leader- Training, Implementation and Project Coaching4) IMS - Company-wide implementation of ISO 9001, ISO 14001, OHSAS 18001 5) Trainer - Six Sigma Green Belt, Six Sigma Black Belt 6) Trainier - Internal Auditor (ISO 9001, ISO 14001, OHSAS 18001)7) Corporate Quality Leader - All India region

Delhi/ Ncr

1) Organisational Risk Assessment, Mitigation and Opportunities for improvement and growth2) Implementation of IMS - ISO 9001, ISO 14001, OHSAS 18001 (Management Representative)3) Six Sigma Deployment Leader - Sponsors development, Workshops, Six Sigma Green Belt Training Six Sigma Project Coaching, Reviews and Certification. 4) Customer Complaint Handling System - Monitoring all India region customers 5) Plant Safety Audits - All India establishments6) Trainer - Six Sigma Green Belt, ISO 9001, ISO 14001, OHSAS 18001 Internal Auditor

Noida Area, India

1) Statistical Process Control/ Statistical Quality Control - Internal rework, Cost of poor Quality, Sigma level etc.2) Customer Complaint Management - all external (abroad based) customers3) Implementation of ISO 9001 and ISO 27001 - Implementer and Management Representative4) Kaizen and Quality Circle Implementation - Kaizen/ Quality Seminars, Management of various Kaizen groups, Kaizen Meetings, Organizing Kaizen Seminars, Recognition of best Kaizen group/ leader though awarding trophies and certificates, cost saving etc5) Six Sigma Implementation - Trainer, Implementer and Coach6) 5-S Implementation - 5-S audit, recognition of best zone through awarding 5-S rolling trophy.7) Organisational Change through cultural programs

Ranchi Area, India

Inspection and Quality ControlISO 9001 ImplementationVendor inspection and development

Ranchi Area, India

Quality CirclesSPC/SQCISO 9001 CertificationTPM5-S