Ravindu Rumesh Basnayake

Ravindu Rumesh Basnayake Email and Phone Number

CSA @ CITY HYPER MARKET KUWAIT @ City Hypermarket
Ravindu Rumesh Basnayake's Location
Dasma, Al Asimah, Kuwait, Kuwait
About Ravindu Rumesh Basnayake

Customer Service Expert and Managerial Team Leader with 10+ yearsof experience in sales, marketing, purchasing, and customer service.Proven track record of helping customers and leading teams to deliverexceptional experiences. Expertise in all aspects of customer service,including handling customer inquiries, resolving complaints,processing payments, and managing a team of customer servicerepresentatives.win-win

Ravindu Rumesh Basnayake's Current Company Details
City Hypermarket

City Hypermarket

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CSA @ CITY HYPER MARKET KUWAIT
Ravindu Rumesh Basnayake Work Experience Details
  • City Hypermarket
    Customer Service Associate
    City Hypermarket Sep 2022 - Present
    Kuwait
    • Provided excellent customer service to a wide range of customers.• Handled customer inquiries,• Stock shelves and maintain the store's appearance.• Provide feedback to management on customer service issues andconcerns
  • Boo Boo
    Business Partner
    Boo Boo Aug 2018 - Present
    Sri Lanka
    • Marketing and sales• Price negotiation• Design selection• Purchasing• Quality control• Payment collection• Future product decisions
  • Kti - Kiddies & Toys International
    Sales Executive
    Kti - Kiddies & Toys International Jan 2022 - Aug 2022
    Colombo, Western Province, Sri Lanka
    • Identify and qualify new leads.• Generate sales presentations and proposals.• Negotiate and close deals.• Build and maintain relationships with customers.• Provide customer support and after-sales service.• Track and report on sales performance.• Develop and implement sales strategies.• Manage sales budgets and expenses.
  • Lovely Kids (Pvt) Ltd
    Showroom Manager
    Lovely Kids (Pvt) Ltd Jan 2019 - Dec 2021
    Ragama, Western Province, Sri Lanka
    • Managing the day-to-day operations of the branch, including sales,customer service, and inventory management.• Setting and achieving sales targets.• Hiring, training, and managing staff.• Providing excellent customer service.• Building and maintaining relationships with customers.• Ensuring compliance with company policies and procedures.• Track and report on branch performance to management.• Identify and analyze trends in sales, customer service, andinventory.• Develop and implement strategies to improve branch performance.
  • Usha International
    Area Sales Coordinater
    Usha International Jul 2018 - Dec 2018
    Uva & Eastren Province
    • Develop and implement sales strategies and targets for the Uva and Eastern provinces.• Analyze sales data and market trends to identify opportunities for growth.• Work with distributors and retailers to promote and sell Usha International's electronic products.• Provide customer support and after-sales service.• Build and maintain relationships with key customers and partners.• Track and report on sales performance in the region.• Adapt sales strategies and tactics to account for the different weather conditions in the Uva andEastern provinces.• Work with the marketing team to develop and implement marketing campaigns in the Uva andEastern provinces.• Manage the region's sales budget and expenses.• Represent Usha International at industry events and trade shows
  • Hello Kidz
    Purchasing & Marketing
    Hello Kidz Sep 2014 - Jun 2018
    Thalawathugoda Srilanka
    • Manage the entire purchasing process for all local and import (china) orders, ensuring that goods aredelivered on time and to budget.• Coordinate with branch managers to ensure that all branches are stocked with the necessaryproducts and inventory.• Develop and implement purchasing strategies to optimize costs and improve efficiency.• Negotiate contracts with suppliers and vendors.• Oversee the quality control process for all incoming goods.• Manage the company's purchasing budget.• Track and analyze purchasing data to identify trends and opportunities for improvement.• Prepare and submit regular reports to management on the company's purchasing performance.• Develop and implement marketing campaigns to promote Helo Kidz (Pvt) Ltd's products and services.• Organize and manage events for Helo Kidz (Pvt) Ltd, including events for pregnant women andchildren.• Manage the company's charity campaigns.
  • Hello Kidz
    Branch Manager
    Hello Kidz May 2014 - Sep 2014
    Thalawathugdada Srilanka
    • Setting and achieving sales targets• Hiring, training, and managing staff• Providing excellent customer service• Building and maintaining relationships with customers• Ensuring compliance with company policies and procedures• Tracking and reporting on branch performance
  • Hello Kidz
    Sales & Cashier
    Hello Kidz Jan 2014 - May 2014
    Thalawathugdada Srilanka
    • Provided customer service and processed payments.• Managed inventory.• Stock shelves and maintain the store's appearance.

Ravindu Rumesh Basnayake Education Details

Frequently Asked Questions about Ravindu Rumesh Basnayake

What company does Ravindu Rumesh Basnayake work for?

Ravindu Rumesh Basnayake works for City Hypermarket

What is Ravindu Rumesh Basnayake's role at the current company?

Ravindu Rumesh Basnayake's current role is CSA @ CITY HYPER MARKET KUWAIT.

What schools did Ravindu Rumesh Basnayake attend?

Ravindu Rumesh Basnayake attended Sri Lanka Institute Of Advanced Technological Education (Sliate), Institute Of Supply And Materials Management Of Sri Lanka, Lalith Athlathmudali Vocational Training Center.

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