Ravi Pachipala Email & Phone Number

Hyderabad, In

Hyderabad Area, India

Accountabe for executing the growth strategy, creating a lively culture , building great teams and managing the delivery and operations.

Hyderabad Area, India

As a Delivery Head, managing multiple accounts and primarily responsible for delivery assurance & customer satisfaction & ensuring the contentment of all the stakeholders for respective projects across the Globe & Account growth. Projects are in niche technologies (CMS, CRM solutions, Enterprise portals , Mobility solutions, Social Media applications, E/M commerce, Augmented Reality Apps ) using Agile principles. Responsible for all SEPG activities ensuring CMMi process Institutionalisation. Overseeing Pre-sales activities. Enabling overall Business, Delivery & Program Governance for Digital Transformation and Product Engineering services through interactions with CXO's.

Hyderabad Area, India

Entrepreneur

Hyderabad Area, India

•As a Delivery Manager, handled multiple Accounts (programs and projects) worth over $25+ Million revenue and was primarily responsible for delivery assurance & ensuring the contentment of all the stakeholders for respective programs. •Responsible for business development, and HR management for the account. Actively involved and responsible for bottom level business growth (resource utilization, Bulge optimization, etc) for the account.•Successfully delivered well-managed, on-time, complex and large projects/Programs, which are keys to the organization success and client business•Responsible for identifying potential risks in delivery and addressing them during project reviews•Leading the overall customer relationship for the account in terms of delivery excellence and managing customer satisfaction index all the time above 4.5 on the scale of 1 to 5 •Farming and business development by reviewing different solutions with the project teams and customer to improve the overall delivery and program efficiencies•Played a key role in winning a 5 Year contract from existing Customer as part of Single provider bid.•Managed large Managed Service Transition involving multiple Technology Towers across Geos for Global Process Customer•Played a key role to move the account from Traditional T & M model to Managed Service model and from Tail status to Growth Status.•Played a key role in signing the SAP MS Renewal contract for key Mfg account worth 10 Million •Instrumental in closing the change orders of 10 Million USD with Key Mfg account.•Played key role in improving the OM from single digit to 45% for Key Mfg account. •Negotiated Multi-year contract (WebMethods AMS) with Key Process Mfg account for 5 Years’ worth 10 Million. Achieved OM of 55% with Lean/Six sigma methodologies, significant reduction of per Person cost, improved utilization and Automation. •Developed solid customer relationships based on Credibility, transparency and action oriented approach.

Europe

• Client Engagement manager responsible for Account Growth, P & L, Staffing, operations for key Mfg Auto account. • Provided strategic account Leadership. • Successful in driving continuous improvements / innovations for Technical and Business ideas which resulted 40% growth in account revenue through pro-active solutions offering. • Penetrated into new Operating companies and derived new revenue streams (Opel, SaaB, GMAC IO) and new Solution streams -- GIF (Reactivity, Tumbleweed, JCAPS, DW) during this Role.• Managed complex B2B Integration between OEM and Dealerships • Established Global Auto accounts as the “Model” for Factory Model Implementation• Built excellent relationship with Customer Leadership Team and continue to do .• Pre Sales for projects in Auto Vertical. Successfully led mega deals ranging from $15M to $30M.

Hyderabad Area, India

• Program Manager for all Integration projects for Key Global Auto Account. • Primarily responsible for the Client expectation and relationship management, Issue / risk management, delivery assurance and team management for projects under preview and was into the strategic project management• Successful to maintain continuous alignment of project scope with strategic business objectives, and make recommendations to modify the project to enhance effectiveness toward the business result and strategic intent towards cost effective solutions• Broad experience towards usage of team model, technologies/tools, architectures and operational models in Decision analysis and resolutions, helped to improve efficiency of the projects.• Proactively anticipate issues or situations which impact project delivery, customer satisfaction, teams and take necessary mitigation steps, escalating to management's attention, where appropriate.• Designed, developed, tailored and deployed several processes, templates and tools best suited for Projects, Service delivery and PMO and achieved a great value through metrics and analytics. • Manage the aspirations and personal requirements of the team members. Arrange, plan and recommend training programs for the team members based on the Project/program, organizational requirements and team members need on soft/ functional/technical skills• Global Integration Factory (GIF) – Factory Model Implementation for all Geographies taking into Account localisations• Contract adherence as per MSA signed with customer• Managed Program as SI managing other Global vendors