Ravi Patel Email & Phone Number

Atlanta, Georgia, United States

United States

Working with Delta

Columbia, South Carolina, United States

• Assist the department with desktop/laptop support as well as server backups• Maintain the computer labs along with installing/updating different software• Set up new laptops including installation of specific software for the faculty

Rock Hill, South Carolina

- Assisted the Customer Service Sales Manager and the Assistant Customer Service Sales Manager in maintaining Food Lion customer service standards. - Manage and maintain knowledge of office procedures and policies relating to cash reports, register checkups, deposits, checks, Western Union, Money Orders, Coinstar and Self-Checkout. - Count and declare register tills as well as the safe at the end of the shift. - Taking inbound calls and answering customer inquiries. - Night reports for all the sales done throughout the day at the Customer Service desk.

Columbia, South Carolina, United States

▪ Troubleshoot student and staff access control issues▪ Troubleshoot and resolve client’s various computer related issues ▪ Answer office and on-call phones as needed ▪ Maintain and update computers across various University Housing offices on campus ▪ Install new hardware and software as needed ▪ Check in and out various IT equipment to Housing Staff▪ Check in and out of temporary building access cards to Housing Staff ▪ Update various software and hardware as needed

Rochester, New York Area

▪ Implemented a facial detection tool using existing library which detects the number of faces in a given image with PyCharm editor.▪ Design a set of privacy-related comfortability questions with importance rating for users.▪ Developed an understanding of software engineering research related to multi-user privacy, machine learning, recommender systems, and command line among various other applications. ▪ Managed project via weekly progress updates articulating achievements, challenges faced, and upcoming week’s goals to mentors.