• Partnered with Product Management to establish product vision, strategy, roadmap, and user cases.• Maintained relationships with external partners and vendors to integrate third-party solutions intothe product ecosystem.• Proactively conducted market research, and identified new product opportunities while balancingthe trade-offs for creating new products with a focus on innovation.• Presented product updates to stakeholders, including senior leadership, through Mid-sprint reviewsand Demos.• Managed and refined the product backlog, prioritized features, and refined user stories based onbusiness value using JIRA and Confluence.• Led PI Planning, sprint planning, daily stand-ups, and sprint reviews to ensure teams clearlyunderstands the problem statements, business outcomes and timely feature delivery.• Collaborated closely with development teams to clarify requirements and resolve impediments.• Facilitated UAT and collected feedback to iterate on product features.• Directed global cross-functional initiatives to enhance product quality, customer satisfaction, andteam productivity.• Worked with UX/UI designers to develop intuitive user interfaces and improve the overall userexperience.

• Successfully launched a refactored Semi E-Commerce Product in C# to 6000+ user nation-wide.• Authored and presented scope, control, and functional documents for new products and projects.• Ensured business continuity while successfully completing transition of 60 Individual division to 26 Area rollups.• Interacted with business users and gathered requirements for applications to address the business needs. • Analyzed 2 different system and successfully completed Data Mapping/Data Mining of 1000+ formulas from 20+ different tables totaling 8 million+ sales and reporting records. • Identified, Customized and integrated 4 major improvements to Atlassian tool by interacting with leadership and external vendors to improve the current configuration in a $23 billion company.• Identified and enhanced billing process to reduce write-offs of $4 Million dollars every year. • Drove development teams to translate requirements into a feasible technical design.• Tested system changes based on written tests scripts in HP ALM and documented defects in backlog for future releases.• Participated in campus recruiting for Business Analyst Interns position across many different Universities.

Directed customers to merchandise based on their needs and kept consistent track of store inventory.• Led and Assisted 6+ employees develop sales techniques and increased the sales by 12%.• Facilitated negotiation between management and employees to resolve conflicts.• Executed product returns and product recalls at the distribution facility using established process andguidelines.• Identified and escalated issues and concerns to leadership, that may have significant impact on thebusiness or interrupt product flow.• Communicated with vendor to ensure appropriate level of inventory is available to the stores anddistribution facility, as well as increased the sales by 15%.

• Monitored $2 million project to mitigate risks and scope creep to identify potential problems and proactively identifying solutions to address them to leadership.• Escalated promptly any issues that may impact upcoming releases of the operations.• Tracked project progress against plans and project completion as well as supported test planning and participated in testing reviews.• Organized and facilitated weekly meeting designed and status meetings both internally and with clients to ensure projects success.• Engaged appropriate stakeholders in risks identified and mitigated.