Ravichandran Balasubramanian Email & Phone Number

Cherishing each day @ DPDHL, with the continuous learnings in leadership, building and coaching team, involving is strategy discussions with management team #GreatPlacetoWork #Competitive Advantage

Chennai

Lead the great start of GSC (DGFF - DHL @ Chennai). Instrumental in building the base setup (Team, environment etc.. ) which had sowed the seed to start ITS Chennai, enjoyed the learning journey and continuing.

Chennai

Instrumental in Heading the Operations and Delivery. Promote an enterprise vision into the organization. Defining and driving growth strategies. Setup an organization, with focus on Product development, Managed Services Consulting and Projects (Web, Cloud and Mobile).Crystal Delta is a products driven consulting services company that has been set up to deliver working and lasting technology solutions for businesses of any size and in any part of the world. We care about making the right technology fit to the client’s business requirementsWe deliver enterprise quality products in an agile mode. We collaboratively work with clients for their success right from Ideation. We provide end to end development service engagement.We deliver big-business practices to smaller organizations to help bring them into the big leagues, as well as being able to deliver small-business agile practices to larger organizations to help find that competitive edgeKey Achievements Includeo Setup all statutory procedures required by government towards FDI, Company Setup etc.o Conceptualized & built two products with in the first year of operations.  Insight - Crystal Delta's Insight is a product that aims to guide CIOs and CTOs through the process of maturing an in-house Continuous Delivery practice. No matter what it is you are delivering, keep it on track and focus on what matters to move your project forward  MYNA – 21st century Communication System - Crystal Delta has developed MYNA product to enable communication in an instant, simple, anytime, anywhere, effective on multiple channels between Parents, Faculty and Institutions.o Groomed fresh team in live projects on emerging technologies (ROR, Mobile – Android, iOS)

Chennai Area, India

DSQ / Scandent / Cambridge merged into Xchanging Program / Delivery Manager (Development)Aug 2011 – Oct 2014 (3 years 2 Months) Chennai, IndiaClient - CBREI headed and implemented IT enablement services implementations for CBRE (Global Real Estate Provider) across globe, which brought in process efficiency and saved operating cost (Invoice Processing, Accounts Payable, Vendor Management etc.). Mentored high performance team, brought in delivery excellence by streamlining process and governance gates.Key activities Include Pre Engagement and Initiation - Forecasting pipeline to the management for the budgeting, converting pipelines into projects, building successful proposals, SOW drafting and closure. Planning and Execution – Capacity Planning (Manpower, Infrastructure on Cloud/ datacenter) for projects, Monitoring, Review and implementing corrections for projects as needed. Providing project health updates based on Metrics, Quality, Risks/Issues associated with each projects to Customer and Senior Management. Account expansion - Account grown from 4 resources to 30+ resources within 4 months. Delivery Excellence – Standardize/ Tailored the process and governance gates for better quality deliverables. Revenue Modeling – Involved in revenue modeling (Gain share, BOT models etc.). Vendor Management & Process setup for System Integration – Coordinating with Vendors and have a common agreement towards better solution, good deliverable and on time. Showcased good negotiation skills with software vendors for better pricing, enabling to win the projects. Heterogeneous Team Management & Proven ability to maintain positive relationship - Successfully worked with customers and vendors across globe (India, USA, and Europe, APAC) that demanded high level of maturity considering the varying Cultural sensitivities & Business challenges. Implementation of tools for better productivity.

Kuala Lumpur, Malaysia

DSQ / Scandent / Cambridge merged into XchangingI successfully lead the growth of Testing Program from scratch for YTL (Leading 4G Wireless Network Provider), that involves in testing of all the Yes portal application, OBRM (Billing System), Reporting, provisioning system testing. Doubled the revenue within 6 months, brought in higher productivity and efficiency through automation and process improvementsKey activities Include Planning and Executing testing of all Projects (for Development and Production threads). Capacity Planning and optimizing resource utilization. Coordination with Project Manager and Vendors for effective executions. Standardize processes, artefacts and reporting. Finalize and implement Automation, systems and tools, increase effectiveness of testing.

Chennai Area, India

DSQ / Scandent / Cambridge merged into XchangingClient – BIG Center, Arizona USAI spear headed the product development of BIGe with a team of 70+ resources (176 person years of effort across 4 years), BIGe is a web based IWMS Product that is the backbone of BIG’s services. Big Center is global solution provider in IWMS comprising of work and service management, lease management, space management, project management, energy and environment managementKey activities Include Managing Iterative development of product across multiple modules Implementing better process to contain o Schedule Slippages o Strengthening review process through automation o Setting up architecture / technical review board o Scope crepe  Improvising makers quality by o Test driven development and setting up of Independent testing team o Implementing DTT Team (Development testing team) for quality checks before internal release Standardize processes, artefacts and reporting. Finalize and implement Automation, systems and tools, increase effectiveness of testing

Chennai Area, India

DSQ / Scandent / Cambridge merged into XchangingDec 2005 – Jan 2007 (1 Year 2 Months) Chennai, IndiaClient – Liberty Mutual Insurance Company, USAI lead a team of 20+ resources in implementing claims handling solution for CERC department. The technical stack includes RAD, WAS 6.0, Struts 1.2, JSP, Servlets, EJB, CMIT (Proprietary framework of LM), Java Script, Sybase 12.5Key activities Include Implementing and standardization of Process Keeping project health parameters under control Effective Stake holder Management by providing clear visibility on all key health factors (Finance, Schedule, Effort, Risks)  Building and Mentoring Teams

Chennai Area, India

DSQ / Scandent / Cambridge merged into XchangingJul 2004 – Dec 2005 (1 Year 2 Months) Chennai, IndiaClient – UTI Logistics – UK & Ebiz team IndiaI was instrumental in setting up the Integration competency center for the organization. I defined the SOA which helped in optimizing UTIs supply chain process.Key activities Include Building integration competency on IBM related products (WBIMB, Mercator (WTX), MQ Series) interacting with frontend applications built on .Net and Java Implemented SOA for a legacy systems on AS400 using Java and Jwalk Providing Approach paper on the possible solutions among the COTS and usage of existing application to fit the solution and device different models for Implementations. Presenting the client and business team the various models with pros and cons. High-level Design Coordination for the solutions and POCs Implementing approved solutions with near zero down time and very high quality. Building generic bespoke integration utilities and adapter components. Vendor Management (IBM, MQ Software) and setting up support process. Managing the pre-sales and business development support for the integration stream Formulate strategic partnership and alliances.

Chennai Area, India

DSQ was acquired by ScandentI worked as an integration consultant / lead for major projects in logistics and insurance domains. I lead the technical team to successfully design, build and deliver integration platforms between heterogeneous systems.Client : DHL (Exel) – UK and USAProject : Xerox - Yankee WMS Integration and Messaging Xerox’s warehouse management system was implemented by DHL (Excel), its built Exel’s Irista WMS and TMS Oracle based logistic solutions I and my team devised and implemented the migration of clustered MQSI broker based implementation for Xerox. The implementation was done by MQSI based transformation layer using WebSphere MQ Queues as transportation layer. Project : US Customs Compliance Integration and Messaging This implementation is done to comply with the regulation of US customs for the goods moving in and out of US, It involves integration of DHL (Exel) AS400 system with two other systems (NextLinx and Sectra- AMS US Customs) Lead the implementation team using Mercator Hubware as the transformation engine to integrate with DHLs AS 400 based freight forwarding systemProject : Control Tower – Enhanced Front End Control Tower implementation is aimed at building a web based front end and integration with AS400 based back end systems Architecting and implementing the integration frame work for DHL (Exel) between AS400 and client server systems. The integration frame work was built on IBM MQSeries 5.2, IBM WebSphere Integrator 2.1Client : Liberty Mutual Insurance Company, USAProject : Caliber/ACES IntegrationThis implementation involves integration of AIX based contract management system with mainframe based claims to reduce the time and cost involved in claims processing. Lead a team and implemented the integration solution using IMS Java translation. It comprises of an IMS Java Adapter and a Java Translator using . WebSphere MQ / IMS OTMA MQ Bridge

Chennai Area, India

DSQ was acquired by ScandentClient : DHL (Exel) – UK Project : SCI (Supply Chain Integrator) The Supply Chain Integrator (SCI) project is aimed at creating a cohesive network of systems of EXEL and customers Involved in implementing web interface to customers for logistics tracking and streamlining the process of information flow between the business partners, the technical stack includes Java, C++,PCML, AS400 Oracle 8.0.5 ,DB2 SilverStream,Client : CSC - UK Project : FiberwayFibreway (CSC UK) project is an ambitious System Integration project connecting around 13 applications and web enabling them  Involved in building services using “C”, BEA Tuxedo for integrating with Oracle CRM products and staffware workflow engineERP Tools ConsultantFeb 1999 – Feb 2000Client : Areej Vegetable Oils & Derivatives (Oman), DSQ Agro Industries Ltd (India)Engagement Description : Identification and Implementation of the integration parameters with the Business users Mapping spec preparation for earnings and deductions particulars with Chart of Accounts Creation of Exchange schemas for two way Communication with the HR and Payroll Package  Providing Key User Training BaaN Tools development and Admin Consultant at STPI (Jul ’98 to Jan ’99)

Chennai Area, India

DSQ was acquired by ScandentClient : Areej Vegetable Oils & Derivatives (Oman), DSQ Agro Industries Ltd (India)Engagement Description : Identification and Implementation of the integration parameters with the Business users Mapping spec preparation for earnings and deductions particulars with Chart of Accounts Creation of Exchange schemas for two way Communication with the HR and Payroll Package  Providing Key User Training BaaN Tools development and Admin Consultant at STPI (Jul ’98 to Jan ’99)

Chennai Area, India

I was involved in the development of first hand held computer in India catering the need of industry applications Following were key responsibilities:- Production planning for Assemble to Order  Placing purchase orders to both overseas and inland  Vendor identification & development  Understanding Statistical Process System practices in Industries Obtaining Technical Specifications for the project Assigning the respective tasks to the team members for completion of Project Developing procedures for Quality inspection  Development of Spot Billing software for State Electricity Boards Development of GPS based applications (firmware) Software Development for SANDS hand-held computer Development of processor based applications  Assembly level programming for Embedded systems Development of optical interface for communicating with Electronic Trivector Meters.

Egmp

Be, Ece